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Author Topic: BIG thanks to  (Read 2369 times)

Offline jginnever

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  • Member Since: Aug 2011
  • Posts: 1
BIG thanks to
« on: August 06, 2011, 08:34:25 PM »

Like most people I don't praise a company when they do well.  But this company saved me at least $1000.  I have a GE Monogram that listed for around $1,300.  I called GE and asked if I could get a parts list or a repair manual.  No dice.  Only option was to have a GE repairman come out and check it out.  I had already torn apart the unit to check it out.  

All he did was check the model and serial number.  Then he asked me what the code was flashing on the unit.  I told him F3 and F1.  He looked at his laptop and told me it was the control module and there was no way I could repair it and that the part was not available.  He charged me $75 and left.

I was furious!!!!

I found and sent my control unit to them.  They got it on a Monday and called me on a Tuesday.  Unit fixed!  $160 including delivery.  The only other option I had was to buy a new double oven.  THANK YOU!!!  Please believe me I am not an affiliate of anyone that would profit from this company.  This was a great experience.

Jack Ginnever 314-541-8478

Model ZEK754GP1BG

Offline AJ

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  • Member Since: Jun 2007
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Re: BIG thanks to
« Reply #1 on: August 06, 2011, 08:41:47 PM »
Hi Jack,

I have been happy with there service too.

They provide a service you can't just find any place.

Thanks for posting...  O0

Offline theoldstoveguy

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Re: BIG thanks to
« Reply #2 on: August 06, 2011, 08:46:16 PM »
Same here. Great staff and very quick response.

Offline JWWebster

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Re: BIG thanks to
« Reply #3 on: August 06, 2011, 10:24:29 PM »
Beautimous folks.
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL