Model # KHWS01PWH0
, this washer was giving the customer an intermittent F11 error message during various wash cycles resulting in the need to restart the washer. An F11 is a communication failure between the machines control board and the motor controller. Often you will also experience a 'DL' error associated with the F11 because when the washer fails, the door is still locked and when you restart the wash, the electronics will try and lock an already locked door. Either the control board or motor controller can cause this error along with a bad harness or loose connector, but the majority of the time it is the main control that is failing. Installed a new control board in this unit and it is once again ready to wash.
KitchenAid Washer Main Control Board Part # W10137702