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Author Topic: neptune not spinning  (Read 1831 times)

Offline photome

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neptune not spinning
« on: January 30, 2011, 05:37:03 PM »

I have the neptune mah4000aww washer. It has had control board upgraded, the wax motor replaced with the newer black wax motor. Those were done about a year ago and worked just fine. Now instead of spinning it will drain and then just do a normal rock back and forth as if it is still washing. I have opened it up and bypassed the lower balance switch. The wax motor is working and the door locked light comes on. I have tried many different setting with no change. It is about 11-12 years old and has gotten a lot of use. Is there some thing else to look at as a problem spot. If so is it worth putting any more money into this washer? -Thanks Mark

Offline schaffersapplian

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Re: neptune not spinning
« Reply #1 on: January 30, 2011, 07:48:59 PM »
Its worth at-least troubleshooting. Considering a new washer of the same caliber is at-least 700 dollars or more.  From reading your post, it seems like your on track.  The lower off balance switch is wired in series with 2 other switch.  When ever i get a no spin call on one of these machine's and the lock light comes on, the first thing I check is those switches. You can roll the control panel down to check the whole circuit.  There are 2 blue wires that come up threw the top on the right side that are hooked into some other color wires with a quick disconnect.  Disconnect that plug, and make sure you have continuity threw the blue wires.  If it is a open circuit, then you can check each switch by themselves.
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Offline tgoods

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Re: neptune not spinning
« Reply #2 on: January 30, 2011, 11:10:37 PM »
Also check the spin enable switch.  It's the switch to the right of the door latch. It could be bad or the door latch might be sticking.


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