Get Answers to your Appliance Repair Questions

Washer Parts  ·   Dryer Parts  ·   Refrigerator Parts  ·   Dishwasher Parts  ·   Range/Cooktop/Oven Parts  ·   All Appliance Parts 

Author Topic: Kenmore Elite refrigerator icemaker not working  (Read 7490 times)

Offline JudyNH

  • VIP Member
  • Member Since: Dec 2010
  • Posts: 1
Kenmore Elite refrigerator icemaker not working
« on: December 18, 2010, 07:01:49 PM »

The ice maker on this 2009 refrigerator stopped working and although I have a Sears warranty, they didn't show up after giving me an appointment 2 1/5 weeks ago and now say they won't be able to schedule a technician until Jan. 12.  I'll never buy from Sears again and will never get a warranty beyond what the manufacturer provides automatically.

If you know an easy way to repair this, please let me know with detailed instructions.

Model 596.76252702

Offline AJ

  • Technician
  • Member Since: Jun 2007
  • Posts: 10954
  • Country: us
    • - Appliance Repair
Re: Kenmore Elite refrigerator icemaker not working
« Reply #1 on: December 18, 2010, 08:05:47 PM »
Could you tell us a bit more about what the ice maker is or is not doing?

For example is the ice maker not getting any water to it?
Maybe the ice maker is getting water, but not dumping the cubes out?

Are the cubes hollow?
Are the fingers that push the ice cubes out frozen in the ice?

Online JWWebster

  • Technician
  • Member Since: Jan 2008
  • Posts: 8826
  • Country: us
  • Caregiver, DIYer
    • Buy me a beer through paypal
    • JW's Sublime Appliance Advice
Re: Kenmore Elite refrigerator icemaker not working
« Reply #2 on: December 18, 2010, 08:06:31 PM »
Have you changed your water filter? Do you have hard water?
Your ice box is similar to this puppy right here: Amana Bottom Mount ice box service manual
« Last Edit: December 18, 2010, 08:13:05 PM by JWWebster »
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair