Get Answers to your Appliance Repair Questions

Washer Parts  ·   Dryer Parts  ·   Refrigerator Parts  ·   Dishwasher Parts  ·   Range/Cooktop/Oven Parts  ·   AppliancePartsPros 

Author Topic: Neptune shuts off in seconds mhw2000aww  (Read 2266 times)

Offline ratchetman

  • VIP Member
  • Member Since: Nov 2010
  • Posts: 2
Neptune shuts off in seconds mhw2000aww
« on: November 21, 2010, 08:46:53 PM »

This scratch & dent special has been in our home for 10 years and has done about 7000 loads for our family of 6 without replacing any parts.
 Now it has a problem more complex than fibers jamming the pump. The washer turns on for a moment (water valve or pump operates depending on timer position) then shuts off. Motor control board gets power but motor does not run. Motor spins freely by hand, motor phases pass on Ohms check. No visible damage on either board.

 I haven't made a test cord yet to do the motor and control testing, but the line and neutral on the motor control get power for few seconds when the machine is on. So according to my understanding of the manual with JP4 unplugged the motor should run at 50rpm right away. I does not run at all, this way or in any timer setting.  I have been searching the web, but nothing seems to shine any light on my problem. Tomorrow I'm going to make a test cord to continue testing. At this point I'm thinking motor control board, but would welcome advice.

Model mhw2000aww

Offline ratchetman

  • VIP Member
  • Member Since: Nov 2010
  • Posts: 2
Re: Neptune shuts off in seconds mhw2000aww
« Reply #1 on: November 23, 2010, 07:37:18 AM »
We got the kit that comes with a motor and a board. The machine is working better than ever. The kit may be different depending on the serial number.

Offline AJ

  • Technician
  • Member Since: Jun 2007
  • Posts: 10840
  • Country: us
    • - Appliance Repair
Re: Neptune shuts off in seconds mhw2000aww
« Reply #2 on: November 23, 2010, 07:49:26 AM »

Glad to hear you got it working.
Sorry I had not replied to your topic earlier. This is a common problem I see often.
Thanks for taking the time to update your topic. Your reply is sure to help someone down the road with the same problem.


help with maytag neptune front load washer start but stop after few seconds..

Started by soccerboy

Replies: 5
Views: 10626
Last post January 11, 2015, 11:59:46 AM
by johnvarles
amana washer spins but shuts off after a few seconds

Started by ronDisco

Replies: 8
Views: 4862
Last post April 11, 2009, 03:05:22 PM
by JWWebster
Maytag Neptune MHW2000AWW Timer or Relay

Started by laking1

Replies: 5
Views: 2999
Last post February 07, 2012, 06:51:40 PM
by laking1
Maytag Neptune fills, starts to rotate and shuts off

Started by Elaine205

Replies: 7
Views: 3136
Last post January 09, 2014, 07:27:44 PM
by airbendr
Maytag Neptune washer MAH4000AWW

Started by Sue

Replies: 8
Views: 14116
Last post February 09, 2013, 07:41:01 AM
by def
Maytag Neptune MAH4000AWW - No Spin.

Started by larry

Replies: 39
Views: 82170
Last post February 21, 2011, 01:22:14 PM
by bwhelan