This model has clips in the left and right hand corners of the control panel. Take a flat blade, preferably plastic putty knife and push it between the plastic corner of he control panel and the top of the machine and than you can flip the console over to reveal the gold hold down clips. Is the machine draining the water and not spinning the clothes tight or is the tub staying full of water? Rule of thumb is if the water drains and no spin the motor coupling is bad, if the machine stays with water in the tub, the lid switch is bad. Good Luck.