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Author Topic: GE Side by Side Not Cooling Properly  (Read 35004 times)

Offline smithlpoole

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Re: GE Side by Side Not Cooling Properly
« Reply #20 on: November 28, 2008, 01:01:12 PM »

For whatever reason that darn defrost heater is not working and we're talking the new one.

You know, when I first melted the evaporator coils with a blow dryer, awaiting the defrost heater to be delivered, the cooling in the freezer/fridge lasted about 8 days...no problems.

Ever since I changed to the new defrost heater, I am getting about half that time and then I have to blow dry the coils again.  I can't tell you why but I've wondered if that darn heater was malfunctioned from the time I bought it.

Also, when I replaced the rear main board on Tuesday night, a fan was running in the freezer nonstop it seemed for days.

After blow drying the freezer the fridge just doesn't seem to go below 40 degrees after about two days and it's just down hill from that.

Now, I'm finding water at the bottom of the fridge and it's getting underneath the flat panel right at the front of the fridge.

I've replaced the defrost heater part # WR51X10030

Main board part # WR55X10942

Defrost thermostat part # WR50X10015 and the temperature sensor part # WR55X10025

What else is there?

The fridge, after a few days, still is getting much cooler below than at the top and the damper is opening and shutting fine.

I can tell you this, since blow drying the coils, the freezer fan is blowing cold air throught the damper... I put my hand next to the damper and the air is very cold as it should be.  I was wondering if it was possible for the frost build up to have been too much when I replaced the main board, i.e., too much for the heater to melt. 

I've put the panel back on but have not screwed it in yet.  I've checked the coils now after having blow dried the frost off and the frost is building up as it should normally.  There are 15 rows of coils in the front and after about 1.5 hours all the coils have frost on them but mostly the bottom 5 - 6 coils in the front (I peek in from the top of the panel).  I'm trying to see if the heater will turn on to melt the frost.

When do you think the heater will come on?

I may call a technician...

Offline smithlpoole

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Re: GE Side by Side Not Cooling Properly
« Reply #21 on: December 01, 2008, 03:43:36 PM »
Okay...everything has been changed and the frost keeps building up on the evaporator coils.

Something isn't working properly. 

Offline smithlpoole

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Re: GE Side by Side Not Cooling Properly
« Reply #22 on: December 01, 2008, 04:01:19 PM »
 I'm Back...still frost building up on Evaporator Cooler

--------------------------------------------------------------------------------

I've replaced the:
1. defrost heater
2. main board
3. defrost thermistat
4. defrost sensor

And the freezer is still building up frost on the evaporator coils.
I don't know why but the moment I put that so called new defrost heater on I felt it wasn't working because nothing happened...no warming nothing.

When I defrost the rear of the freezer with the blow dryer, replace everything, the cold air comes through the damper just fine without any problems. Then after about 3-4 days, the frost begins to build up on the rear panel and the buildup slowly decreases the amount of cold air flowing up through the damper.

If I purchased a voltage reader (about $12.00) what exactly would I be looking for? How would I check the defrost heater itself if there are no actual wires other than the ones that you plug into it.

I have the dual heater and I'm wondering if it's not working due to having to plug the wires into the right side...I know that shouldn't make a difference if that's what the instructions tell you to do ...

Now, I'm starting to see water build up at the bottom of the fridge and this has not been happening since I've been making all the parts changes.

1. What else could I possibly check for?
2. Does this fridge/freezer have a timer?
3. I accidentally dropped two screws into the drain under the defrost heater (this was after the problems started) and I'm wondering if that is playing a roll in anything? I pulled out the dairy section at the bottom of the fridge and peeked in and the water reserviore (the white/somewhat clear S shaped plastic water holder) hanging on the rear was dripping as if it had a leak. I'm thinking this may be somehow connected to so many defrosts causing too much water to flow into the reserviore pan.

4. Do you have directions for checking the water pan under the fridge...how do I reach it and check to see if the screws or dust or anyting for that matter is clogging it? Could that possibly be causing any problems.

I'm getting frustrated.

Offline JWWebster

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Re: GE Side by Side Not Cooling Properly
« Reply #23 on: December 01, 2008, 09:40:01 PM »
does the ice box cycle on and off like it should or does it run constantly?
« Last Edit: December 01, 2008, 09:43:17 PM by JWWebster »
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Offline smithlpoole

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Re: GE Side by Side Not Cooling Properly
« Reply #24 on: December 01, 2008, 10:44:39 PM »
It cycles on and off like normal when the frost build up is little to nonexistent.  But as the frost builds up, I notice it cycles more and more and seems to almost cycle non-stop when the frost is to the point where the air can't flow through the evaporator coils.

Offline smithlpoole

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Re: GE Side by Side Not Cooling Properly
« Reply #25 on: December 01, 2008, 10:47:04 PM »
It cycles on and off like normal when the frost build up is little to nonexistent.  But as the frost builds up, I notice it cycles more and more and seems to almost cycle non-stop when the frost is to the point where the air can't flow through the evaporator coils.

When I blow dried all the frost off last Friday afternoon the fridge got to about 38 - 39 degrees and the freezer was ranging between 10 - 14 below.  The cold air was flowing through the damper just fine and everything was cold like it used to be.

Offline smithlpoole

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Re: GE Side by Side Not Cooling Properly
« Reply #26 on: December 01, 2008, 11:23:41 PM »
It cycles on and off like normal when the frost build up is little to nonexistent. 
But when the frost slowly builds up over a few days, I notice it cycles more and more and seems to almost cycle non-stop when the frost is to the point where the air can't flow through the evaporator coils.

When I blow dried all the frost off last Friday afternoon the fridge got to about 38 - 39 degrees and the freezer was ranging between 10 - 14 below.  The cold air was flowing through the damper just fine and everything was cold like it used to be.

Tonight, the freezer is at about 5 degrees and the fridge is averaging 38 on the bottom shelf and about 50 on the top highest shelf.

And there is water slowing accumulating beneath the lower drawer which is for the dairy/lunch meat.

I'm really feeling this is something overlooked or a part I've replaced isn't working as it should (defective).
I know that can happen.

Thanks again for your patience.

Offline JWWebster

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Re: GE Side by Side Not Cooling Properly
« Reply #27 on: December 02, 2008, 12:21:46 AM »
did you replace the terminator?
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About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
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Offline smithlpoole

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Re: GE Side by Side Not Cooling Properly
« Reply #28 on: December 02, 2008, 08:23:54 AM »
I don't know what a terminator is?

Offline smithlpoole

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Re: GE Side by Side Not Cooling Properly
« Reply #29 on: December 02, 2008, 08:56:43 AM »
I don't know what a terminator is?  are you referring to the thermistat defrost?

Offline smithlpoole

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Re: GE Side by Side Not Cooling Properly
« Reply #30 on: December 02, 2008, 08:57:42 AM »
I don't know what a terminator is?  are you referring to the thermistat defrost?  If so yes.  If not, no.


Offline JWWebster

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Re: GE Side by Side Not Cooling Properly
« Reply #31 on: December 02, 2008, 10:24:00 AM »
You have a real wham doozie going here. You replaced the board, the heaters, the defrost thermistat(terminator)and you still have a defrost problem? Unreal
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About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline smithlpoole

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Re: GE Side by Side Not Cooling Properly
« Reply #32 on: December 02, 2008, 11:43:16 AM »
Someone else suggested I do this: 

Pull your back freezer panel off and describe the frost pattern.
If all frozen, remove the motherboard cover in back of the refrigerator and pull off the lower left connector. The pc board will have pins labled line and defr.
Stick a jumper wire into the removed connector between line and defr. pins.
Now plug in the refrigeraor and check if the freezer heater turns on.
If not, you have a bad heater or defrost thermostat, replace both.
If defrost, replace the motherboard.
Your motherboard initiates defrost as a function of the freezer thermistor, if still no defrost, replace the freezer thermistor even if you replaced it before, may have cracked from the ice.

Offline smithlpoole

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Re: GE Side by Side Not Cooling Properly
« Reply #33 on: December 02, 2008, 12:40:58 PM »
I'm betting something isn't working properly.

I'm gonna buy a multimeter this evening after work and I plan to try what someone else suggested (I pasted it prior to this reply)

I'll let you know what I find out.

Thanks for your assistance.

Offline JWWebster

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Re: GE Side by Side Not Cooling Properly
« Reply #34 on: December 02, 2008, 02:24:59 PM »
Well your terminator. heater. and control board are all new. That leaves some sort of defrost sensor to tell the board when it is time to defrost. As the frost gets on the sensor(thermister) the resistance value changes. This is read by the board and a determination is made as to whether or not to defrost the ice box. You would definately need a manual to give you the exact proceedure how to check the thermister. All of which can be easily checked from the motherboard but you must have the manual to get the resistance value. Mr AJ sent me an LG side by side refrigerator manual and I was looking through it. I know yours is a GE but the LG probably works pretty much the same as these other fancy electronic controled beasts.
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline smithlpoole

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Re: GE Side by Side Not Cooling Properly
« Reply #35 on: December 10, 2008, 09:16:55 PM »
 ;) ;D O0 :D 8)
Last Friday night, I took everything out of the freezer again and of course the evaporator coils were covered with frost and ice.  I took out the defrost heater double checked everything (so I thought) and put it back in and still nothing.  I jump wired (on the main board) the defrost and the line and nothing (I surely wasn't surprised).

This time around I decided to take out the instructions again (which I clearly followed) and made sure to follow them again from the beginning.  This time, I noticed the jumper wires in the diagram which were not attached to the heater when delivered.  I went out and purchased the jumper wire (cheap) and plugged it in with all the frost on the coils.  Of course nothing.  I then figured since the heater comes on and off when the main board tells it to, I'd give it a kick start and defrost (blow dry) all of the frost AGAIN and then put everything back together.  I had been checked over a period of days and nothing but the temperatures were okay in both the freezer and fridge which is normal for about 3-4 days after blow drying out the frost.

My husband and I had decided that we would be purchasing a new fridge after the new year.  Anyway, I went grocery shopping last night and did have the freezer and fridge opening/closing often while putting food away.  Late last night I pulled out the bottom rack in the freezer and there was melted water where there was once ice, right below the heater...the lip area where the water would flow once melted and into that little drain (hole).  I wondered if that was from me going in and out of the fridge/freezer but couldn't imagine all that melting in the rear from door action.

To my surprise today when I came home, I immediately went to the freezer and opened the door and looked through the bottom rack and saw a red glare as if there was a little fire behind the rear panel.  I put my hand back there and it was warm and there was no ice.

Of course I jumped for joy.

My lesson in all this:  you need to read the directions carefully and if whatever it is you fix doesn't work the first time, go over the instructions again with the fine tooth comb because maybe you missed something.  In essence I blame the company that shipped the product because I wasn't looking for something that wasn't already there nor did it say i would have to buy one.

Anywho, I will watch this to see how it progresses from now on.

Thanks for your assistance.

Happy HOlidays to you both as well.
  :D ;D ::) 8) :2funny: O0 ;)