There is no such thing as dependability in most of the products you see today, regardless of brand. Gone are the days that appliances last for 20 years without problems, mainly due to the cost-saving attitudes of the manufacturers. Product engineers sit up nights thinking of ways to cut corners with manufacturing, mainly because greedy corporate execs want to see a more rapid turnover in sales rather than let a product perform gracefully for an extended amount of time. They want to replace quality with profitability, the main reason that our economy is in the situation it is in today.
With this in mind, the best approach to buying new appliances is to go with a brand that is easily serviceable by the homeowner and one whose parts are not priced out of reason so that repairs are not feasible. Most of the time, the better brands will be those made by domestic companies, not Euro brands which have expensive price tags on not just the product but the spare parts as well. For this reason, repair forums such as this one and mine will be a major help to those having issues that they never had to deal with in the past. The world of appliances has changed much like the world of automobiles. Business practices such as Six Sigma
and Lean Sigma
have altered the way things are made and maintained.
Many of us who deal with these appliances nowadays see no real difference in quality among the brands offered, so it behooves us to be selective in our choice of appliances based on what can be fixed later on down the road at the cheapest cost.
GE is one of the most expensive maker of repair parts in the world for reasons only they understand.