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Author Topic: Whirlpool pump-to-sump hose torn  (Read 301 times)

Offline get2brad

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  • Member Since: Oct 2013
  • Posts: 6
Whirlpool pump-to-sump hose torn
« on: August 17, 2017, 09:45:38 PM »

My 1.5 year old Whirlpool WDT720PADM leaked water and destroyed about 100 sq ft of laminate flooring yesterday. I've been busy dealing with the floor, but today I stopped to see what went wrong with the dishwasher.

I removed it and flipped the dishwasher up on its back and inspected. Visually it all looked fine, but when I felt around the pump-to-sump hose (Parts #: W10445975) had a gaping hole in it. The hole is on the top side (the planar side of the elbow). There is nothing above it that would have caused it to wear... at least that I can tell. Rodents eating it are not a possibility. Tomorrow I will remove the hose to see what it looks like. But does anyone have a clue what might have caused this? I only have two guesses, 1 a faulty hose. Or 2, when they put the clamp on, maybe they were just too rough in the factor. These clamps are pull over and latch.

I don't know if I can trust this dishwasher again. How could a hose 1.5 years later just rupture like that?

Offline get2brad

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  • Member Since: Oct 2013
  • Posts: 6
Re: Whirlpool pump-to-sump hose torn
« Reply #1 on: August 18, 2017, 03:07:27 PM »
Adding a few photos I took today.

Offline dewitt8884

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  • Member Since: Apr 2014
  • Posts: 174
  • Country: us
Re: Whirlpool pump-to-sump hose torn
« Reply #2 on: August 19, 2017, 12:13:46 AM »
I see pieces of glass get stuck and that could cut a hole.  Especially wine glasses.