Get Answers to your Appliance Repair Questions

Washer Parts  ·   Dryer Parts  ·   Refrigerator Parts  ·   Dishwasher Parts  ·   Range/Cooktop/Oven Parts  ·   AppliancePartsPros 

Author Topic: WP Ice Maker trouble shooting OPTICS  (Read 1024 times)

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 10835
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: WP Ice Maker trouble shooting OPTICS
« Reply #10 on: May 11, 2017, 03:55:06 PM »

excellent tips, eliminates the hassle of dismounting the IM to jumper T&H
picture is worth a thousand words thank you for that

will complete this procedure this weekend.

Jumping T&H on the ice maker is for bypassing the ice makers internal bimetal/thermostat.
The photo I posted a link to shows how to bypass the optical sensor by placing the jumper as shown in the photo.
Two completely different things that you seem to be confusing with each other.

Hope that helps.

Offline viking351

  • VIP Member
  • Member Since: Jan 2009
  • Posts: 172
  • Country: us
Re: WP Ice Maker trouble shooting OPTICS
« Reply #11 on: May 11, 2017, 04:04:09 PM »
AJ
Okay got it, I now know what tests to perform
I'm going ti follow the photo you sent and bypass the sensor
your right I had it little confused.

but its better I get it right the first time, i've never been a "parts changer" kind of guy, i usually read up on the symptoms and make an educated diagnose.
thanks for you help your site, again, has been very helpful

Offline viking351

  • VIP Member
  • Member Since: Jan 2009
  • Posts: 172
  • Country: us
Re: WP Ice Maker trouble shooting OPTICS
« Reply #12 on: May 19, 2017, 08:01:34 PM »
okay so I ordered part#2198597 IM and walmart shipped me a after market part# IM597
this part resembles the OEM in almost every way the only difference is it has a metal rod that acts as a on and off refill switch.
my refrigerator has an Optic eye device for sensing when the ice tray is low.
i assume i need to place the metal rod in the (down) on position, then remove the metal rod and install the IM as usual.
does this sound correct?
will this work with a Optic eye?
has anyone used a IM597 for a replacement?

Offline schleven

  • Technician
  • Member Since: Nov 2010
  • Posts: 989
  • Country: us
    • www.katy-appliance-repair.com
Re: WP Ice Maker trouble shooting OPTICS
« Reply #13 on: May 20, 2017, 08:15:33 PM »
okay so I ordered part#2198597 IM and walmart shipped me a after market part# IM597
this part resembles the OEM in almost every way the only difference is it has a metal rod that acts as a on and off refill switch.
my refrigerator has an Optic eye device for sensing when the ice tray is low.
i assume i need to place the metal rod in the (down) on position, then remove the metal rod and install the IM as usual.
does this sound correct?


Yes.  Should work.
"It's not what happens to you, it's what you do about it"

Offline viking351

  • VIP Member
  • Member Since: Jan 2009
  • Posts: 172
  • Country: us
Re: WP Ice Maker trouble shooting OPTICS
« Reply #14 on: May 22, 2017, 07:20:23 AM »
here's walmarts reply

Hi Thomas,

We got in touch with the manufacturer, they said not to use the metal arm and it will work.

On Fri, May 19, 2017 at 5:46 PM, Thomas Pfaff <c-F0794415EE8541DD96809B85A27366ED@relay.walmart.com> wrote:
Hi Desir Group LLC,

Thomas Pfaff wants to connect with you regarding the following order:

Sales Order ID:  4061791346348
Item ID:  435828184
Item:  KitchenAid Replacement Refrigerator / Freezer Ice Maker 2198597


Message:
I ordered ice maker OEM part# 2198597. you substituted an after market ice maker part# IM597. IM597 is not compatible with my refrigerator because my machine uses an OPTIC light to signal a refill cycle and your IM597 uses a metal arm which is not compatible with my machine. I checked with Appliance parts pros.com and they advised me that IM597 is not an acceptable replacement for my OEM#2198597, because of the OPTIC light system in my machine. If you do not stock the OEM part I will need to return your substitute IM597 for a full refund. Thank you for your consideration and understanding of this issue.

Offline viking351

  • VIP Member
  • Member Since: Jan 2009
  • Posts: 172
  • Country: us
Re: WP Ice Maker trouble shooting OPTICS
« Reply #15 on: May 31, 2017, 09:21:21 AM »
I/M is all fixed I have a bucket full of ice..nice..
I used after-market parts to save some money we'll see how they hold up

Bottom line:
Walmart after market I/M part# IM597 $63..OEM part# W2198597 $123 = savings of $60
McCombs after market Optic sensor kit part# 4389102R $25..OEM part# W10757851 $218= savings of $193
TOTAL savings $253

btw..the I/M didn't need replacement the problem was the optic sensor device. however I decided to change the I/M because it's 10 years old and it looked real worn.

thanks for all your tips and advice.


 

Video: See if your Whirlpool Ice maker infrared optics control is working.

Started by AJ

Replies: 2
Views: 82620
Last post August 01, 2007, 12:21:37 PM
by AJ
ED27DQXB01 Do I need to replace the ice maker?

Started by galen

Replies: 5
Views: 7005
Last post August 27, 2007, 07:47:38 PM
by AJ
Video: Testing - Connect and disconnect a push-in ice maker water fill valve

Started by AJ

Replies: 0
Views: 22748
Last post July 30, 2007, 05:53:38 PM
by AJ
Video: Whirlpool In-Door Ice Maker Fill Cycle

Started by AJ

Replies: 3
Views: 14147
Last post September 23, 2008, 05:37:19 PM
by Al Capone
Video: How to make your Whirlpool ice maker run for testing and diagnostics

Started by AJ

Replies: 10
Views: 69739
Last post April 16, 2013, 10:40:23 PM
by charlenemhj
Kenmore 106.52552100 ice maker problems

Started by philhyde

Replies: 8
Views: 17348
Last post August 16, 2007, 07:33:28 AM
by philhyde