Get Answers to your Appliance Repair Questions

Washer Parts  ·   Dryer Parts  ·   Refrigerator Parts  ·   Dishwasher Parts  ·   Range/Cooktop/Oven Parts  ·   All Appliance Parts 

Author Topic: Sears terrible service  (Read 5087 times)

Offline sherry

  • VIP Member
  • Member Since: Oct 2008
  • Posts: 2
Sears terrible service
« on: October 09, 2008, 10:13:10 AM »

I have had confirmed service appointments with Sears Service twice and both times they have called the morning of the appointment to cancel telling me, and I quote, "they have to cancel because they have overbooked appointments".  They are not reliable and I DO NOT, I repeat DO NOT recommend anyone rely on them.

Offline JWWebster

  • Technician
  • Member Since: Jan 2008
  • Posts: 8809
  • Country: us
  • SublimeMasterJW
    • Buy me a beer through paypal
    • JW's Sublime Appliance Advice
Re: Sears terrible service
« Reply #1 on: October 09, 2008, 02:07:58 PM »
Thanks for the advice. I will make a note not to call sears :D
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline Repair-man

  • Technician
  • Member Since: Feb 2008
  • Posts: 3023
  • Country: us
  • The Virtual Repairman
    • The Virtual Repairmans Appliance Help
Re: Sears terrible service
« Reply #2 on: October 09, 2008, 03:42:34 PM »
Geez, I'm glad you told us this...

I was just getting ready to call Sears out this morning, but since you had such a horrible experience, I will never call those awful people again. Bummer, dude!


Security is mostly a superstition. It does not exist in nature,
nor do the children of men as a whole experience it. Avoiding
danger is no safer in the long run than outright exposure. Life
is either a daring adventure, or nothing.

-- Helen Keller
« Last Edit: October 09, 2008, 05:55:36 PM by Repair-man »
"It's only expensive if someone else fixes it for you" -
The Virtual Repairman


  • VIP Member
  • Member Since: Nov 2007
  • Posts: 5
Re: Sears terrible service
« Reply #3 on: October 09, 2008, 07:11:11 PM »
Hard to imagine that they would over book. They always make appointments for three weeks from the day you call them with your washer broke down for the fifth time. =/
I have two speeds. If you don't like this one..... You sure as hell won't like the next one!

Teaching someone that doesn't want to learn, is like teaching a pig to sing. It wastes your time, and it aonnys the pig.


Sears Loss/Wants To Sell Service Agreement Unit

Started by john63

Replies: 16
Views: 12522
Last post May 30, 2013, 10:34:46 AM
by andersenappliance
Share your experience with (Sears) 'A&E Factory Service' with the rest of us.

Started by AJ

Replies: 22
Views: 9733
Last post February 11, 2015, 08:09:01 PM
by rbmappltech
Sears applicance service

Started by sherry

Replies: 2
Views: 4483
Last post October 09, 2008, 02:09:37 PM
by JWWebster
Sears Kenmore Service Repair Manuals & Error Fault Codes.

Started by AJ

Replies: 0
Views: 50445
Last post May 01, 2009, 12:19:36 AM
by AJ
Sears, what's happened to customer service?

Started by Bob Anderson

Replies: 10
Views: 7513
Last post June 25, 2013, 09:54:06 AM
by mpatten2
Wanted: GE factory authorized appliance repair service technician

Started by AJ

Replies: 2
Views: 15051
Last post December 19, 2007, 01:25:48 AM
by BrntToast