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Whirlpool duet front loader Control Locked light on

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the control locked light wont turn off. i held the red cancel button but that didnt work. any ideas?

Model Number: GHW9150PW1

Here's what the Duet tech sheet says to do:

1. Press PAUSE/CANCEL button on the touch-pad twice.
2. Drain the unit, then check that the Drain hose and Drain Pump
Filter is clear of foreign objects.
3. Check/ Replace Touch-pad/LED assembly.
4. Check harness connections.
5. Check the CCU.

Is the door still locked?

the door is unlocked. the cycle finished and now it wont let me start a new one. if i hold the control on button and the cancel button all the lights come on and that is the most it will do. it worked just fine until the cycle finished and then nothing.

The model number will be necessary to do further inquiries, thanks.

Here is the model number-GHW9150PW1 (and the type is a 199-082WT/GY) Thanks.


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