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Author Topic: KitchenAid Refrigerator Leaking Water On The Floor  (Read 3270 times)

Offline dab147315

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  • Member Since: Oct 2010
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Re: KitchenAid Refrigerator Leaking Water On The Floor
« Reply #10 on: September 18, 2015, 06:52:11 AM »

You got to get something.

Offline jecroyle

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  • Member Since: Jun 2015
  • Posts: 59
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    • Ed Wright's Appliance & Repair Service
Re: KitchenAid Refrigerator Leaking Water On The Floor
« Reply #11 on: September 19, 2015, 05:55:31 AM »
I normally just take that rubber nipple off and cut the slit bigger I don't think there paying for the hose kits anymore.
Jason
certified repair technician

Offline mz3own

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  • Member Since: Apr 2014
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Re: KitchenAid Refrigerator Leaking Water On The Floor
« Reply #12 on: September 19, 2015, 06:58:35 AM »
I normally just take that rubber nipple off and cut the slit bigger I don't think there paying for the hose kits anymore.
Jason
Even if they are not paying for them I think the customer will splurge the 30bucks to have you fix it the way the factory wants it fixed now. I mean you are there after all

Offline irothman

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  • Member Since: Oct 2015
  • Posts: 1
Re: KitchenAid Refrigerator Leaking Water On The Floor
« Reply #13 on: October 02, 2015, 01:55:56 PM »
I just paid $230 to have the duckbill drain tube replaced with an S-drain tube by a certified KitchenAid serviceman in my KitchenAid french door refrigerator which is only 4 years old.  What a rip off.  By reading the internet I knew the problem before I called for repair.  The store knew the problem before they sent out the service person.  Yet they had the nerve to charge me $104 diagnostic fee and $110 labor charge plus tax.  The fact that KitchenAid paid for the replacement part (which costs only $15.92) which is different than the original part is because they know that their original design was flawed.  However, the true cost is the labor to replace.  By the way, I was informed by the store if I replaced the part, which I didn't feel comfortable doing, that it would void the remaining warranty.  I suggest we all start a class action suit against KitchenAid, Whirlpool, Maytag, etc which is all the same company with the same lousy design.

 

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