I have the same problem, and the exact pictures as you posted, and a contracted technician is coming out this afternoon. Luckily for us, it's still under the warranty we purchased through Home Depot. Any idea what causes this issue? We were told the evaporator located behind the ice maker, build up condensation, which then drips into the insulation causing it to erode quickly. Thus, the reason the ice is forming on the outside and inside, as the fan is fan is continuing freeze and not knowing it needs to stop. I was told I was "cooling," my kitchen and throwing money away, and the food in my fridge. It was warm up top, and a little cooler down below.