Why do I suspect that this is not to provide better service for the consumer, but rather to tighten up more on the tech? I hear that GE charges its contract techs $500 bucks a year for the info necessary to fix their machines. What next, another $500 for the smart phone codes?
I was just looking at a samsung fridge. The defrost heater is built int to the evaporator - it is not available separately.
The evap unit is only $65, but the HVAC tech who has to install it will be $450...
I guess this stuff will continue until the consumers storm the castle with torches and pitchforks