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LG refrigerator cooling not work


I have a LG refrigerator that can not get cold (both refrigerator and freezer). I check the back. The capacitor is warmer (not hot). I also checked the circuit board, and found a big capacity circled with white soft solid (please see the attched figures), is it a normal capacity or not?
Any recommendations for repairing?

Don't worry about the board for now.  Need model and serial number.

If you would post the model number I maybe able to locate a .pdf service manual that you could download free of charge.


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