I can't believe that nobody seems to be able to give me any insight into this problem. I did take the panel off of the back of the fridge and there was some water in the pan. I checked out the duckbill on the drain and it was very tacky feeling material. The ice that has formed on the floor of the freezer section seems to be getting worse by the day. i feel that there must be some type of obstruction at the start of the drain.