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Author Topic: Washer Reset  (Read 2989 times)

Offline LGTrouble

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Washer Reset
« on: May 23, 2012, 02:53:23 PM »

I have an LG WM2496HWM and during a wash cycle it will periodically just shut off and has to be unplugged to be "reset" before it can be restarted. Any thoughts would be appreciated. It works fine otherwise but just shuts itself down once in a while.



Offline JWWebster

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Re: Washer Reset
« Reply #1 on: May 23, 2012, 03:06:43 PM »
How much soap you using? Using the correct soap?
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Offline wildimaginations

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Re: Washer Reset
« Reply #2 on: May 23, 2012, 03:41:55 PM »
Sounds like a problem at the outlet.  Try running an extension cord to another outlet away from the laundry room and see what happens.  If the washer does ok, you will need to have the outlet checked. 

Hope this helps.
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Offline LGTrouble

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Re: Washer Reset
« Reply #3 on: May 23, 2012, 04:20:31 PM »
Thanks for the quick replies. I have to admit that I have done maybe three loads of wash since we got the machine a few years ago. My wife does all the laundry but when she told me about the problem I went and put a load in and sat there while the load ran its cycle. No problems. Then I saw your post about "soap" and had a good chuckle because my wife's motto is "the more the merrier". I have walked by the washer when she is doing laundry and you can't even see the clothes through the suds. When I put the recommended amount in today I didnt even see any suds and the load worked perfectly.

I will get her to cut down on the amount of detergent and see if that works. We are using the HE type detergent so I assume it is just the amount being used that is the problem.

Thanks for your replies,


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Offline AJ

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Re: Washer Reset
« Reply #4 on: May 23, 2012, 04:25:29 PM »
I have attached the troubleshooting page for 'no power' from the service manual to the bottom of this post.

Here is the full service manual.
WM2496 LG Washing Machine Service Manual

If the outlet is ok it sounds like it maybe one of these two parts that are faulty.

Filter Assembly Part # 6201EC1006B

Main Control Board Part # 6871ER1104A


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