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Forum Index => Refrigerator & Freezer Repair => Topic started by: mdwatts on April 06, 2013, 08:01:27 AM

Title: frigidaire side by side not cooling properly/not making ice
Post by: mdwatts on April 06, 2013, 08:01:27 AM
ive got a frigidaire side by side
model # FRS26KF6EM4
stopped making ice, checked continuity on fill valve, working properly. manually advanced ice maker, made some ice took awhile, i saw it dump water into the ice maker so i know its not frozen and getting water.
cleaned fan area in the back behind the cardboard panel, wasnt that bad, everything is working.
took the panel off to reveal the condenser area, fan is working, condenser was iced over, so i de-thawed. set temps back to factory setting, been 36hrs now and still not making ice, fridge/freezer is "cold" but not like it supposed to be. ice cream is not frozen completely, stuff on bottom is frozen, meat and veggies same with the fridge side. stuff on bottom is colder than stuff on top. fridge isn't over filled and its not empty.
fridge is running, i can here it kick on but it keeps running.
not sure what else to try here, just want ice back and my fridge back to normal
help.... feel free to reply here, email me w/e
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: niobrara on April 06, 2013, 08:12:35 AM
condenser was iced over ? Or did you mean evaporator ?
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: mdwatts on April 06, 2013, 08:21:06 AM
yea sorry the evap behind the panel in the freezer side. i did also have a problem about a month ago with the fridge side freezing water, milk etc...
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: dab147315 on April 06, 2013, 08:33:27 AM
Take evaporator panel off again and make sure fan is working and main thing is that there is a frost pattern all the way up evaporator.This would be a sure way that you don't have a seal system problem.Make sure also there is no ice or heavy frost there again.You should only have a slight pattern of frost on evaporator all the way up.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: mdwatts on April 06, 2013, 08:36:15 AM
evap fan was working the other day when i took the panel off. there was frost on the top of the evap, about 1 1/2" down, not fully frosted over.
i was waiting a day or so to check it again.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: dab147315 on April 06, 2013, 08:41:01 AM
Was this heavy frost or or just a film of frost.You want a film of frost all the way down.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: dab147315 on April 06, 2013, 08:45:40 AM
Also if you don't the refrigerator will run a lot and because thermostat will not be satisfied.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: mdwatts on April 06, 2013, 09:15:01 AM
heavy frost at the top, nothing all the way down. so this could be the thermo on the freezer side?
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: dab147315 on April 06, 2013, 09:21:01 AM
Thats a seal system problem from you are saying.Does it seem to run all the time.Or can you take a picture of it and post it.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: mdwatts on April 06, 2013, 09:24:33 AM
seal system meaning the door seal might be bad on the freezer side?
pic of what, the evap?
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: dab147315 on April 06, 2013, 09:29:50 AM
Meaning freon leak or restriction.Meaning new refrigerator.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: dab147315 on April 06, 2013, 09:31:38 AM
Pic of evaporator.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: mdwatts on April 06, 2013, 09:32:43 AM
huh, its only about 5 1/2 yrs old... was hoping to avoid a repair guy coming out to look at it but it may be covered under our home warranty. ill have to check into that...
anything i can try myself?
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: dab147315 on April 06, 2013, 09:34:38 AM
I think we done all we can.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: domain on April 06, 2013, 09:35:56 AM
Just had one the other day.... Sad.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: domain on April 06, 2013, 09:37:35 AM
I may be young but I know my refrigeration and I HATE doing residential refers. They are a pain in my ACE. :thanks:
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: mdwatts on April 06, 2013, 09:37:51 AM
yea domains photo is about what it looked like
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: dab147315 on April 06, 2013, 09:38:40 AM
Time to buy new.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: mdwatts on April 06, 2013, 09:41:15 AM
damn was hoping it wouldnt come to that.... time to go over my home warranty

what did you do in that situation domain?
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: domain on April 06, 2013, 09:55:48 AM
I wrote up a repair for $800 and said if approved, no guarantees. Sealed systems are very finicky. If its a blockage its unrepairable to me. If it is low and I can find the leak, should be no problem. :welcome:
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: mdwatts on April 06, 2013, 09:58:49 AM
ok thanks...
just checked and my home warranty covers the fridge completely, just not food that goes bad in case it stops completely. i just have to pay $100 to have someone come check it out
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: dab147315 on April 06, 2013, 03:30:21 PM
If there a leak on the low side and compressor been sucking in air/moisture even more finicky.Take any money they give you and a buy new refrigerator.My opinion.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: mdwatts on April 06, 2013, 03:49:42 PM
Well the repair guy is coming tomorrow so i guess we will see what they say. Not sure how it works if they fix it or give me more towards a new one
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: AJ on April 07, 2013, 04:56:28 PM
 :popcorn:
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: JADsvc1 on April 08, 2013, 02:19:07 PM
That is a shame! Domain is correct that these units are tougher to straighten out than R-12 units. R-134a is prone to more problems than R-12 was. Not impossible, but tougher. If your home policy gives you a decent amount toward a new one, I'd take it and run.

Also, bear in mind that sealed system warranty is probably 5 years. You sure it's 5 1/2 y.o.? May even be close enough for a warranty special concession if you called Frigidaire hotline. 1-800-944-9044. Weigh your options.

JAD
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: domain on April 08, 2013, 02:22:07 PM
Frigidaire has come to a STRICT 1 year parts labor ONLY including sealed systems. IDK if this one was made before that change. O0
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: mdwatts on April 08, 2013, 02:32:38 PM
Repair guy came yesterday, tested everything from the compressor to the valve to the evap and evap thermo and temp controls all working. Going to come back and check the R-134 level, thinks the level is low and going to recharge. We will have to go from there. If it works fine after that, problem solved.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: domain on April 08, 2013, 02:34:06 PM
If all he does is RECHARGE, thats a band aid to me :embarassed: :embarassed:
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: AJ on April 08, 2013, 02:36:07 PM
I agree, and the fact that he has to come back to do it does not sound very professional either.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: AJ on April 08, 2013, 02:37:19 PM
If it needs to be charged it has a leak that needs to be repaired.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: domain on April 08, 2013, 02:38:24 PM
Well AJ, I used to NOT carry the required tools and had to come back due to the shop needing them. I now carry all equipment and get things DONE! At the least he should carry a few piercing valves, 134a, and gauges.  O0 O0
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: dab147315 on April 08, 2013, 02:43:02 PM
Good luck with him mdwatts.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: AJ on April 08, 2013, 02:46:17 PM
Keep us updated.  :popcorn:
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: mdwatts on April 08, 2013, 02:59:30 PM
I dunno, he didnt have the r-134 with him. It was sunday and im sure he was an on call, i dunno. The company is calling me back for the appt to have them come back. Now if there is a leak and i have the same result after is recharged the ill go from there but i will ask if they can test for leaks. Would there be any signs of a leak that i could see?
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: dab147315 on April 08, 2013, 03:09:18 PM
Leaks are one problem ,but its not the only problem.Some manufacture want you to replace compressor if its leaking on low side.I don't know if you can see this attachment i sent you.If you can read it.Its from Frigidaire company.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: JADsvc1 on April 08, 2013, 04:27:17 PM
Domain, you may be correct. The policy changed close to five years ago, so it would depend upon either the warranty certificate that came with the unit or the serial number of the unit to make that determination. If the customer has a copy of the warranty that came with the product that states an extended sealed system warranty, then they must honor it. I worked for the International division and we had different warranty policies, so I am not completely up-to-speed on the Domestic division's warranty changes. I know that when we heard about those changes, we disagreed completely with them. I argued that if the company can't have enough faith to back up a product such as a major appliance better than a one year only warranty, how can you expect a consumer to have confidence in your product? But industry trends prevailed . . .

As for the technical article about compressor replacement, that is true due to the moisture issue as stated. I don't think it applies in this case because the unit still had some cooling capacity and thus was most likely not run void of refrigerant. However, as AJ pointed out, there must be a leak somewhere that should be located and repaired. I've run across short charged units in the field that didn't have leaks, but they wouldn't have operated satisfactorily for five years. That would have been noticed immediately following installation and first operation. In any case, sealed system work is costly and may not be worthwhile in this situation.

JAD
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: domain on April 08, 2013, 04:40:25 PM
Lg has extended some if not all sealed system parts for 10 years!
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: JADsvc1 on April 08, 2013, 04:43:03 PM
Shows they have confidence in their product . . . & the money to back it up!
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: dab147315 on April 08, 2013, 06:02:41 PM
He stated that he has some sort home warranty.I guess meaning whole house.That worth fixing.My opinion.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: mdwatts on April 08, 2013, 06:50:05 PM
Well i just have to see what they say when they come back. My home warranty covers pretty much everything in my home, it just has to fail on its own by no fault of mine.
Ill just let them recharge it, let it run for however long and see what happens. All i can do at the moment
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: athlon1 on April 08, 2013, 07:38:29 PM
Does sound you have a sealed system issue. Take compressor amp readings. Around 1.0 is good, if you are getting .6-.4, there is a good possibility. Also, unplug and plug it back in after about 10 seconds, If the compressor starts that quick your either low on freon or have a bad compressor. Remember one reason for the delay at startup is for the pressures to equalize, one of the two reasons above can explain why the compressor would start up so quick.
Title: Re: frigidaire side by side not cooling properly/not making ice
Post by: AJ on April 08, 2013, 09:03:19 PM
Quote
Ill just let them recharge it, let it run for however long and see what happens.


How much longer is your warranty?