ApplianceJunk.com

Forum Index => Chit Chat => Topic started by: donsabol on November 23, 2012, 05:51:40 PM

Title: warranty survey
Post by: donsabol on November 23, 2012, 05:51:40 PM
would like to know how much of a business in the service industry should be warranty work
see some perks but not cost effective to 100%  otherwise the manufactures would be doing it themselves
Title: Re: warranty survey
Post by: AJ on November 23, 2012, 08:27:55 PM
Personally I don't do warranty work. I have enough other work to do.
Title: Re: warranty survey
Post by: RAH52 on November 23, 2012, 08:41:40 PM
I do whirlpool warranty work . Rather be doing charge calls ,pay sucks ,meeting their metrics suck,lots of inventory that you don't make money on .On the upside keeps me working during slow times .Usually customers who have appliances that  breaks under warranty are pissed with the product .you have to bite your tongue because your representing the company .
Title: Re: warranty survey
Post by: wildimaginations on November 24, 2012, 06:30:02 AM
About 8 years ago, my business was 90% LG warranty work and 10% COD. 

About 6 years ago, my business was 80% LG warranty work, 10% extended warranty work and 10% COD

About 4 years ago, my business was 40% LG warranty work, 35% extended warranty work and 25% COD

About 2 years ago, my business was 30% LG warranty work, 40% extended warranty work and 30% COD

Today, my business is 15% LG warranty work, 10% extended warranty work and 75% COD.

Every year for the last 7 years, I was able to gross 6 figures but this year I'm slowing it down because I'm getting too old and tired.  Now I wanna enjoy life more and take more vacations. 
Title: Re: warranty survey
Post by: donsabol on November 28, 2012, 06:14:00 AM
thanks all good input...
warranty seems to be something that has to be controlled
tying my parts bill up for warr. work is real touchy with me thats why iam being careful
what i take on...