I have a model KSRJ25FXMS03 that had a clicking damper (diffuser) I found some ice in the diffuser and cleaned it, but when i put it back in it still was clicking. trying to open, but never opening fully.
I went to the local parts house and bought another diffuser, part number WPW10128734. When I put it in, it clicked once, but then opened. I thought it was fine.
Customer called me last night and said its clicking again. I thought the box looked like it had been opened. I am thinking I got a broken on that someone put in the box. (it happens...)
But then I thought, maybe there is a glitch in the control board that is causing the diffuser to act badly.
I am going to replace the diffuser today around noon, but thought I would see if anyone had seen anything besides the diffuser cause this problem.