Author Topic: Please help on a samsung RFG297AARS/XAC.  (Read 1578 times)

Offline wyx2000

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Please help on a samsung RFG297AARS/XAC.
« on: April 06, 2012, 01:08:25 PM »
I bought a RFG297AARS/XAC two years ago, but found last year it has unstable temperature in its fridge. Food and Veg are almost frozed sometime, I use a small thermo to check, found the temperature could change between 0.5 to 6 when I set the temperature to 7 (I set the highest temperature because the temp is usually low in the fridge).
I asked a samsung tech to fix last year, they charge ridiculous, first check they asked for $90, and didn't find a problem but suggest to replace a main board, and next trip, a new board and service charge total in $260. But obviously it was not fixed. And they don't gurantee, now I have to pay them again to have someone check it.
So I hope someone here can help me, I can do some fix if it is not that hard. And could someone send me the service manual please.

Thanks

Offline JWWebster

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Offline haroldsappliance

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Re: Please help on a samsung RFG297AARS/XAC.
« Reply #2 on: April 06, 2012, 05:24:53 PM »
Good chance your problem is a thermistor. I could not Get Jw's manual to come up, and I could not find a definite part #, but I'm sure you'll find a thermistor on the freezer wall. I would bet money that is your problem. Pull the toe kick off the front and see if there is a tech sheet tucked away. This may help you diagnose your problem.

Offline JWWebster

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Offline wyx2000

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Re: Please help on a samsung RFG297AARS/XAC.
« Reply #4 on: April 06, 2012, 06:36:51 PM »
Thanks for help.
My fridge is bottom freezer one, it should have a quite different service manual?

Offline JWWebster

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Re: Please help on a samsung RFG297AARS/XAC.
« Reply #5 on: April 06, 2012, 09:42:23 PM »
All I have is that manual but from it you should get an idea how it works and what to look for.
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline AJ

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Re: Please help on a samsung RFG297AARS/XAC.
« Reply #6 on: May 12, 2012, 06:18:26 AM »
I know it's been sometime ago now, but was wondering what you ever did with this refrigerator.
I also have the correct service manual for this model now.
Hope you find our website helpful.

 

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