Electrolux M#: EI28BS56IS4
I haven't been out yet but as this call is so far out of my normal coverage area I was hoping to have some ideas / pointers to carry with me on my initial trip.
Customer says the ice make began "dropping the ice too soon". That is that the ice was thin and watery. Then it stopped producing ice all together. Also the ice bucket / bin temp is 28 deg. o it won't keep any ice frozen in the bin either. No odd noises before it stopped making ice and no error codes ever appeared.
After reading through the service manual I have decided to suspect the ice maker pcb in the rear of the unit, the eev refrigerant cut off / regulating expansion valve, ice maker fan motor, ice maker evaporator def heater and termination t-stat and ice maker thermistor.
That's a lot in it's self, I know. Of course there's a lot more to this over designed monstrosity.
I am aware of the service kit. I don't know all the details of the reasons for the kit but from the symptoms I don't think that's the issue. However I do plan on seeing what date range the kit applies to and installing it if it's applicable.
Again any pointers would be very much appreciated.