Kenmore Front Load no spin no agitate

[blondejon]

Hello,

Model# 417.41142000


I may be looking at this washer on Wednesday.  First off, do you have the service manual for this?

The owner said that it started making a loud squeal and now it doesn't agitate or spin.  It drains and fills fine.  I had him spin the drum by hand and he said it seemed to spin fine for a couple revolutions and then it seemed to get stiff like something was hanging up.

I'm thinking maybe his bearings are going bad and the belt slipped off and it's getting hung up.  Either that or the motor is locked up.  What do you guys think?  I'm still working on my diagnosing skills.   


Thanks for all your help!

[blondejon]

I had the home owner open up the back.  He said the belt was off and that it looked like a black liquid had leaked out from the area of the bearings. 


I told him it was definitely the bearings and he decided not to fix it due to the age and cost. 

[Brent@CanBC]

Obviously, your diagnostic skills are on, but making money off your skills is lacking.   You said you had the Home Owner remove the back access panel,  and the bell was off,  and the rear bearings were leaking, so its not worth fixing.   Getting paid for your skills, helps pay you for what it cost you to run your business, don't you think.  Brent@CanBC

[blondejon]

Obviously, your diagnostic skills are on, but making money off your skills is lacking.   You said you had the Home Owner remove the back access panel,  and the bell was off,  and the rear bearings were leaking, so its not worth fixing.   Getting paid for your skills, helps pay you for what it cost you to run your business, don't you think.  Brent@CanBC

I agree.  Being that I do this part time (I have a full time job on top of this.)  not getting paid for a service call is ok sometimes.  In this case, I ended up with the front loader since I also sell used appliances.  I ended up making more off of it then I would have made showing up and collecting a service call and spent less time at the home owners place and more time at mine. 

One of my biggest fears is to show up and not have a clue what's wrong with an appliance.  As time goes on I feel I'm getting more confident.

There's much more involved with my whole thought process, but that would take awhile to explain and may require a therapist. 

[Brent@CanBC]

Can I ask, how much you sold it for?  Brent@CanBC

[rego]

Your doing great Jon

[blondejon]

Brent@CanBC, I sent you a message.


Rego, Thanks for all your encouragement and help!