Author Topic: OLD Frigidaire oven will not get hot RBE97N  (Read 2571 times)

Offline wildimaginations

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  • Member Since: Jul 2011
  • Posts: 621
  • Country: us
Re: OLD Frigidaire oven will not get hot RBE97N
« Reply #10 on: February 27, 2012, 08:16:31 AM »
If I knew what I was up against, I would've instructed the customer how to fix their own problems over the phone for free.  But if I have to come to the house, it's an automatic $80.00 charge. I haven't worked on a 30 year old oven in awhile so I didn't think to ask about the oven timer. 

Business is business.  The gas station doesn't give me a break when I buy gas, the toll takers still charge me $5.00 to cross the SF Bay Bridge, Marcone doesn't give me a price break on parts; then I should tell people upfront that I will charge $80.00 if I have to come to their house and turn a simple switch or reset a circuit breaker.  I think that's fair, huh?? 

And when people ask me for a discount, I usually tell them that I will give it on their next repair job.  Most times, I won't see them after the one completed job.
Appliance Service Technician
Authorized servicer on LG appliances.
About 45 mins east of San Francisco

Offline Mettalikatt

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  • Member Since: Dec 2011
  • Posts: 113
  • Country: us
Re: OLD Frigidaire oven will not get hot RBE97N
« Reply #11 on: February 27, 2012, 08:24:49 AM »
Bah,  you guys ready to blow tops again?  Would've charged her our 10$ service call

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Offline ScottyMo1

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  • Member Since: Nov 2011
  • Posts: 172
Re: OLD Frigidaire oven will not get hot RBE97N
« Reply #12 on: February 27, 2012, 05:35:16 PM »
Not gonna blow my top, but I'm with Wild.... We get paid for what we know not for what we do. When we can repair something quickly, it's because of experience and training. I don't think there is alot we do on a daily basis that mechanically inclined folks couldn't handle. The difference is it's our job to know, diagnose, and repair. I can hang drywall, but not nearly as well or as fast as my friend who does it for a living and is a professional. Just as I am a professional appliance tech.

Offline RAH52

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  • Member Since: Aug 2008
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  • Country: ca
Re: OLD Frigidaire oven will not get hot RBE97N
« Reply #13 on: February 27, 2012, 06:25:23 PM »
I totally agree with ScotttyMo1 ...we get paid for what we know .I've got a lot of time and money invested in my career and I'll be damned if I give my service away for $10.00 .That said my service call is for 1/2 an hour so if I only take 2 minutes to set a clock to manual the customer will get their condenser vac out or vent cleaned or whatever so they get their moneys worth .

 

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