Author Topic: Disintegrating Silverware Basket  (Read 710 times)

Offline tgoods

  • Technician
    Moderator
  • Member Since: Jul 2010
  • Posts: 1511
  • Country: us
    • Buy me a beer through paypal
Disintegrating Silverware Basket
« on: January 23, 2012, 10:15:08 PM »
2 year old Kitchenaid dishwasher KUDS30VSS2  Found the pump clogged with pieces of the silverware basket.  The basket is brittle and disintegrating only where it is above the heater.  The heater is not bent.  The lower rack is not missing any wheels.  Other than the basket, everything looks normal.  Can someone with Servicematters access please check for any service bulletins? Thanks.

Offline whirlpooltech

  • Technician
  • Member Since: Nov 2007
  • Posts: 1367
  • Country: us
  • 20 years of experience
Re: Disintegrating Silverware Basket
« Reply #1 on: January 23, 2012, 10:20:09 PM »
KUDS30VSS2 does not seem to be a good model number.

Offline tgoods

  • Technician
    Moderator
  • Member Since: Jul 2010
  • Posts: 1511
  • Country: us
    • Buy me a beer through paypal
Re: Disintegrating Silverware Basket
« Reply #2 on: January 23, 2012, 11:13:16 PM »
You're right, I forgot to check it when I was there.  I think it's missing an I before the V.  KUDS30IVSS2. I think I figured out the problem.  Apparently some of these shipped with the wrong lower rack rollers. The rack would fall off the rails and then would be resting on the heater.  I'm going back with new rollers and basket. Thanks.