I'm new to this site. Hope you're all doing well.
My moms KitchenAid KAWE550VWH0
washer (purchased in fall 1989) will not spin (it fills, agitates, and drains properly). The responses I've found on the internet seem to express that both non-agitation and spin symptoms (together) could be signs of a faulty/broken coupler. Can a faulty coupler, however, cause the agitator not to spin, but agitate properly? I have a bad feeling that it might be more than the coupler (transmission?), and hence, more work than I, the appliance repair novice, can handle.
Any insight would be appreciated. Thanks!