Kenmore dryer 110.63012100
. I am going on this call this evening and customer said it will not stop running and it is taking a lot more time to dry than it use to. Based on the timer not advancing I immediately thought to check the timer to see if it is getting voltage or not and if not trace backwards, check the resistor if it is the one with it and I was going to check for a grounded or bad heater. The not heating good along with the timer not advancing is not a symptom I have encountered so I wanted to see what thoughts you guys had. What about the cycling stat, could it cause this?
1. Timer does not advance in timed or auto dry modes.
2. Dryer just continously runs until manually shut off.
2. Gets hot but taking longer than normal to dry.
3. While running you can open the door and when you close it back it does not automatically start running again, you must push the start button.