Author Topic: Whirlpool Cabrio High Efficiency - F2 Code  (Read 5365 times)

Offline Blaiser

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Whirlpool Cabrio High Efficiency - F2 Code
« on: December 09, 2011, 04:25:45 PM »
Hey guys I picked up a Whirlpool Cabrio High Efficiency Washer - Model # WTW6340WW0 that had a bad burnt Machine Motor Control Board on the (Pin 3 & 4 completely burnst on the P10 Connector - So I replaced it. Ran diagnostics and found out the control interface board needs replacing - So I replaced this board also. Put both boards in today and now the minute I plug the machine in it Beeps with F2 Error Code and it won't let me clear the code? Is there anything else I can try? I'm trying to get this running for my parents house.

Offline whirlpooltech

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Re: Whirlpool Cabrio High Efficiency - F2 Code
« Reply #1 on: December 09, 2011, 07:33:44 PM »
Can't say I have ever run into a problem like that. Are both boards new or salvaged from another machine?
What are the part numbers on the new boards?

Offline Blaiser

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Re: Whirlpool Cabrio High Efficiency - F2 Code
« Reply #2 on: December 09, 2011, 07:43:50 PM »
Console Interface Board is Brand New - PART #W-10249237
Machine Motor Control Assembly Board is used but was guaranteed to work - I guess I better buy a new one?

Offline whirlpooltech

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Re: Whirlpool Cabrio High Efficiency - F2 Code
« Reply #3 on: December 09, 2011, 08:06:33 PM »
Quote
(Pin 3 & 4 completely burnst on the P10 Connector - So I replaced it.

Wonder if there is a reason they burnt?

Any other techs seen this?

Quote
Machine Motor Control Assembly Board is used but was guaranteed to work - I guess I better buy a new one?

The only time I try a used part is if I pulled it off another machine myself. That way I know what to expect.




Offline MajorApp

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Re: Whirlpool Cabrio High Efficiency - F2 Code
« Reply #4 on: December 10, 2011, 12:14:18 AM »
  Do you have the service manual that explains what the F-2 error code is? "User Interface Mismatch"

Offline new tech

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Re: Whirlpool Cabrio High Efficiency - F2 Code
« Reply #5 on: December 10, 2011, 10:38:56 AM »
  Do you have the service manual that explains what the F-2 error code is? "User Interface Mismatch"

So what does that mean in this case, he has the wrong part?

Offline MajorApp

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Re: Whirlpool Cabrio High Efficiency - F2 Code
« Reply #6 on: December 10, 2011, 08:06:33 PM »
  It means you have to follow the test procedures in the manual for the F2 error code.

Offline JWWebster

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Re: Whirlpool Cabrio High Efficiency - F2 Code
« Reply #7 on: December 10, 2011, 08:36:04 PM »
lets see what the manual says about F-2. Cabrio service manual
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Offline JWWebster

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Re: Whirlpool Cabrio High Efficiency - F2 Code
« Reply #8 on: December 10, 2011, 08:38:20 PM »
Stuck key or user interface mismatch
Page 75 says to do a visual and look for weird stuff. If it won't work replace the board and do the diagnostic test to verify correct operation. I wonder if maybe a diagnostic check would reprogram the new part to make that puppy work?
« Last Edit: December 10, 2011, 08:43:42 PM by JWWebster »
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Offline Blaiser

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Re: Whirlpool Cabrio High Efficiency - F2 Code
« Reply #9 on: December 21, 2011, 11:02:36 PM »
Just got the BRAND NEW BOARD IN and replace and plugged in. SAME THING PLUGGED THE MACHINE IN AND STILL HAVE THE F2 ERROR CODE. THERE ARE  BRAND NEW BOARDS IN EVERYTHING SAME BEEP, SAME ERROR CODE THE MINUTE I PLUG THE MACHINE IN????

Offline Blaiser

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Re: Whirlpool Cabrio High Efficiency - F2 Code
« Reply #10 on: January 06, 2012, 03:07:52 PM »
Just a follow up on the Whirlpool Cabrio HE washer, after contacting Whirlpool Technical Service directly I finally found out why my new boards were not talking to each other and giving me a "F2 Communications" Error". The technician said there were two boards for that particular machine and the problem I am receiving an F2 code is because the boards are specific and two different software settings on the Control Board, so I had to order the other Machine Control Board, just got it in and PRESTO - CABRIO HE WASHER IS WORKING PERFECTLY !!!! yeah !!!!!!


Here is the Board number if this helps any of you who run into the same problem - THE CORRECT CONTROL BOARD IS #W10268788 for the
WHIRLPOOL TOP LOAD CABRIO HE WASHER MODEL # WTW6340WW0


BE VERY CAREFUL WHEN YOUR REPLACE THE CONTROL BOARDS THEY ARE SOFTWARE SPECIFIC BY MODEL #


Hope this helps!  O0

Offline whirlpooltech

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Re: Whirlpool Cabrio High Efficiency - F2 Code
« Reply #11 on: January 06, 2012, 03:23:32 PM »
Thanks for the update and posting the part number.  O0

 

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