"How's the laptop been working for your wife?"
The hard drive needs to be replaced. She called hp but it was a month out of warranty so we'll have to wait till after Christmas to get one.
Funny story about the Samsung, In order to take voltage readings on one of the power boards, I had to use some single strand wire and insert them into the wire connectors because my fluke probes were to thick. After I replaced the board (expensive) I double checked the voltage readings so I told one of the guys I was going to wait till the next day to reassemble everything. I wanted to make sure it made ice. Later that evening the new owner seen it was making ice and decided to button it up. He didn't see the wires I had sticking out of the connectors and when he tried to put the metal cover on, Boom! Bye-Bye new board. This was a brand new $3000 Samsung. Ordered a second board, installed it, worked great.