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Whirlpool W10073320 dishwasher, soap door not opening

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Mike23:
Hello,
 My sister installed a W10073320 dishwasher about a year and a half ago. We were talking yesterday and she said that the soap door will not open during a cycle. She said that it NEVER did. Of course I gave her a hard time about not dealing with the issue while it was under warranty. (I assume that it is a 1 year). So, my question is "Whats causing the door to stay closed"? and "how do I fix it". Thanks

JWWebster:
Your model number is off. Try this manual to find the model number and the mechanism that opens the soap dispenser.

Point Voyager service manual

Mike23:
Sorry, it is a DU930pwsq1

Mike23:
Looking at the parts diagram I can not figure out what actually causes the actuator to move and open the lid.

JWWebster:
This dude, part # 3374501

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