I have had nothing but trouble with my neptune washer from day one.
We have had to replace both control boards and the motor. The motor was still under warranty, but the other control board and some wax motor thing was not.
We paid a lot for this washer and then put hundredes into for repairs.
Now we have been told that the tub bearings are bad.
No more Maytag for us, it's going in the junk!