I apologize if this has been covered elsewhere, but I can't seem to find this exact set of circumstances.
I have a Kenmore 400 series top load direct drive washer. The machine only spins properly maybe one out of 10 cycles. The rest of the time you open it up to a sopping wet pile of clothes. I can occasionally get it going by spinning the tub by hand. The rest of the time I have to wring out the clothes. There are a few times where it will spin around slowly once or twice, then stop. No matter what, the motor it always running, but the tub doesn't always spin. There are no loud noises or anything that sounds out of the ordinary.
Everything else works- lid switch, agitator, drain, pump, timer. All the other cycles are functioning fine. I've already replaced the motor coupling
and the clutch
, and the spin cycle problem persists. I'm running out of ideas, but my next step would be to remove the inner tub and see if anything is causing friction and preventing the spin cycle from getting started.
If anybody has any ideas, they'd be much appreciated. Thanks!