On this Kitchen Aid KAWS700JQ0
washer I could hear the motor running, but it would not spin or agitate.
As with any other technician that has been in the business for any length of time I have seen this many times.
I remove the washer cabinet, removed the pump and motor so I could inspect the motor coupling. Just as I suspected the motor coupling was bad.
After replacing the motor coupling with a new one I put everything back together and ran the washer to test it.
The washer worked great!
Whirlpool Direct Drive Washer Motor Coupling, AP3963893