This call was on a Whirlpool ED2FHEXNQ00
refrigerator that was reported to be about 7-8 years old. The refrigerator was not cooling at all.
I could hear the start relay device on the compressor clicking on and off every few seconds.
I replaced the start relay device with a new one, and then the refrigerator worked like it should.
Compressor Starting Device Kit, AP3885081