Maytag Neptune MAH5500BWW LR code

[FlyinBri]

I have a Maytag Neptune MAH5500BWW Ser. # B2664941EV that stops in the end of the rinse cycle and displays the LR code 85% of the time. If you turn off the machine and open and close the door then press spin and start it will complete the cycle. I have run the diagnostics and the codes present are 06 LR Locked Rotor, and 02 Door fails to unlock, the latter which may have been caused by unplugging the machine with the code present. The machine passes the door lock and unlock tests, passed the quick spin test, passed the quick service cycle test, passed the Motor Control Board Output Test, Board Input Test, Board Output test and the Motor windings read correctly. We have always used liquid non HE detergent in the machine and have soft water in the house, could the low pressure switch be gummed up or should I just order the replacement Motor and Board conversion kit # 12002039
Also has the front tub rubber seal replacement part been improved to resist mold better enough to warrant replacing it as my machine looks terrible and is impossible to clean, part # 12002533
Thank You in advance, Brian

[FlyinBri]

I just removed the pump, low residue, tested pressure switch NC and both open at different pressure levels as I believe it should.

[whirlpooltech]

I think installing the motor/board kit will take care of your problems, part # 12002039

[FlyinBri]

Well, it's been some time since I removed the discharge pump and cleaned it and the pressure switch and the flapper on the discharge side but, I had to put it back together and keep it running until I could order and receive parts. It has not failed since, my wife runs at least 3 loads a day and I even ran a couple, ( she thought I could just fix things) I am skeptical about the flapper valve on the discharge side of the pump. The pump itself wasn't dirty enough for me to consider it a problem, the pressure switch operated and metered fine on breath pressure, the flapper seemed a bit flimsy in design and had a black film on it from most likely deterioration of the material. The only contribution to an operating machine in my opinion was cleaning that flapper valve. I might be wrong but so far so good, if anything changes, I'll keep you posted!  PS I'm not against buying parts, I just hate having good ones sitting around or throwing them out

[whirlpooltech]

 

[BigPaco]

I'm having the same problems that you have had. I have had mixed success with clearing the codes, etc. and am at the point where I have to do something because laundry is taking much longer than it should. Is your machine still running after you cleaned the flapper valve?
Thanks!

[FlyinBri]

  It went fine for a few weeks, we also switched to he detergent, now it is back and from my serial number they have determined I need to purchase the parts separately than the ones listed in the motor/board replacement kit. I was told the correct motor part # is 1000901 $148.95, and motor control, $218.10, I think they are paying about $0.13 per pound for scrap guessing that machine weighs about 200 lbs. so that makes it worth about $26, not bad after 5 years when it had a list price of around $1700. WTF?
 

[sparky823]

Is the motor warranty out? It is supposed to be 10 years for the motor the best I remember.

[FlyinBri]

I fixed the problem, for now, I walked into sears and while looking at the new models the salesman asked " Do you have any questions?" and I replied, " Do you have anything that didn't get here on a boat?" to which we and everyone else in earshot found frustratingly amusing. So I had to give in to my better judgement and base my purchase on user reviews, of which most are based on customers that have had their machines a relatively short period of time and are so happy to get rid of their old ones. From what I noticed in the reviews were customers that had evil luck and hated new machines and people that didn't have problems yet. I ended up buying a pair of Samsung machines that had the fewest complaints, and were discounted a thousand dollars on the set, and were just over a grand to acquire. When the washer showed up yesterday the delivery guys saw my Maytag and said, "Wow, I thought we already got all I've those, but they just keep popping up." a very popular machine for replacement. Darn shame. So now if my new ones last 5 years I guess I already expect it.  Thanks for all the assistance! I do appreciate it.

[RegUS_PatOff]

... buying a pair of Samsung machines that had the fewest complaints,
... and were discounted a thousand dollars on the set

1) maybe because the fewest buyers ...
2) discounted ... why is that ? sales aren't going very well ?  good luck on finding parts and service info ...

[niobrara]

I really have very few issues with the Samsung washers, that said I hope you have good luck with them.

[JWWebster]

You know Samsung washer are Maytags right?
Lets see now if I have a Samsung front loader and look at the service manual what do I come up with?

[theoldstoveguy]

Used to be the same as Maytag, not any more.

[FlyinBri]

Like I said to the SEARS guy, was my point, tried to do the right thing and buy something from here, but it seems nearly impossible now a days... just plan on and hope for at least a five year piece. Thanks again