Author Topic: Marketing Practices  (Read 602 times)

Offline dwilliams

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  • Member Since: Sep 2011
  • Posts: 9
Marketing Practices
« on: October 09, 2011, 10:53:44 PM »
So I am new to the appliance repair trade but have been in the in-home service field for 6 years. I am wondering what folks have found to be the best marketing practices. What are say, the top five?


David

Offline RAH52

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  • Member Since: Aug 2008
  • Posts: 684
  • Country: ca
Re: Marketing Practices
« Reply #1 on: October 10, 2011, 06:32:24 AM »
The top one in my opinion is word of mouth .Do a good job for a customer ,prompt service and fair pricing and the calls will start roilling in .You can spend thousands on advertising but if you don't please the customers its all wasted .

Offline whirlpooltech

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  • Member Since: Nov 2007
  • Posts: 1367
  • Country: us
  • 20 years of experience
Re: Marketing Practices
« Reply #2 on: October 10, 2011, 10:37:30 AM »
Welcome,

What type of "in the in-home service field" have you been in?

I agree with RAH52

Offline dwilliams

  • Technician
  • Member Since: Sep 2011
  • Posts: 9
Re: Marketing Practices
« Reply #3 on: October 10, 2011, 11:13:55 AM »
I was a pest control tech. In the S.F. Bay Area. Certainly a happy customer can do a lot of advertising, is there anything to do in addition? What's the best way to get those initial customers to make happy?