Author Topic: Washer does not work.  (Read 6855 times)

Offline Bigmetalman

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Washer does not work.
« on: March 30, 2008, 12:28:20 PM »
My Maytag Neptune washer does not rotate the drum in the wash or spin cycle. If I start the cycle it fills with water but I do not hear the drum turning. If I advance the timer to spin, It does not spin but it does pump out the water.

I checked the control board for any visible fried components. The door lock wax motor locks the door and the door locked light comes on.

I removed the back cover and rotated the drum by hand it turns okay and the bearings feel smooth. I tried the spin cycle again but I head the characteristic sound of a V/S motor control starting but it quits and the on light goes out.

This machine has had two or three service calls and unfortunately I can only find the paper work from the last one where the control board and the wax motor were replaced.

Any help would be appreciated.

Bigmetalman

Model MAH3000AAW

 

Offline whirlpooltech

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Re: Washer does not work.
« Reply #1 on: March 30, 2008, 12:33:36 PM »
Hi,

There is a motor control board on the bottom of the washer that you should look at too.

If it's the old style board it will look like this one.



Check it for fried components and also look at the fuse on the board to see if it' open. It's a clear glass fuse and will be in the upper right hand corner. Kind of hard to see the fuse with the board mounted in place.


Offline Bigmetalman

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Re: Washer does not work.
« Reply #2 on: March 30, 2008, 01:40:03 PM »
Found the schematic in the top of the machine and ran the drive system diagnostic test where I remove the JP4 connector from from the Motor Control with the cord unplugged and then plug it back in and press the push to start switch with the knob set in the delay settings.

The washer is supposed to tumble at 50 rpm when this is working OK.

The motor jerked and and I heard the sound from the motor control and then the drum started turning.

Thanks

Bigmetalman

Offline Repair-man

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Re: Washer does not work.
« Reply #3 on: March 30, 2008, 04:35:02 PM »
Maytag discontinued the original board for the motor. You'll need the new conversion kit for this model, and it also comes with a new motor. (Instructions also!). The new motor is twice as quiet as the old one during the spin cycle.



Part # 12002039 Motor - Drve, AP4010145


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Offline Bigmetalman

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Re: Washer does not work.
« Reply #4 on: April 05, 2008, 01:34:08 PM »
Thank You

Found and fixed a  couple of problems on the board but still doesn't work. Other parts must be damaged so I gave up on the old drive but it is going to be a project for experimentation now.

I ordered a conversion kit and I will post the results of this repair.

Bigmetalman

Offline Repair-man

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Re: Washer does not work.
« Reply #5 on: April 05, 2008, 01:43:47 PM »
So you farted around for a week trying to fix it on the cheap? You must be a bachelor, because no self-respecting woman would have allowed this much time to elapse between washings. You would be permanently in the dawg house.

Don't feel bad...others have tried before you to fix machine controls, motor controls and whatever, to no avail. If there was a simple electronic fix for these, I would have become a millionaire years ago :)
« Last Edit: April 05, 2008, 01:49:12 PM by Repair-man »
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Offline sparky823

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Re: Washer does not work.
« Reply #6 on: April 07, 2008, 01:06:32 AM »
Just curious: I have the 4000 with the original motor it came with. What makes the conversion one so much quieter in the spin than the original? The "whirling" noise I have always heard I thought was the tub going so fast but maybe part of it is motor noise? Interesting!

Offline Repair-man

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Re: Washer does not work.
« Reply #7 on: April 07, 2008, 05:46:55 AM »
The new motors have a different internal configuration, plus an A/C line protector was added to the motor control board. These are 3-phase D/C induction motors, as you probably know. The older motors were much noisier in comparison. Maytag did not add these until the MAh5500 series later in 2001.
« Last Edit: April 07, 2008, 05:57:53 AM by Repair-man »
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Offline whirlpooltech

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Re: Washer does not work.
« Reply #8 on: April 07, 2008, 08:13:40 AM »
Quote
Maytag did not add these until the MAh5500 series later in 2001.

Or one might say, Maytag did not add these until it was to late.
The ship they had built was already sinking, lol...

IMHO the MAH3000 and MAH4000 were a real piece of crap.

I remember being told in a maytag training school how the motors they were putting in them had been used over sea's for years in other washers and the  failure rate on these motors was like 1%. What a bunch of bs.

Offline Repair-man

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Re: Washer does not work.
« Reply #9 on: April 07, 2008, 08:25:51 AM »
As they say, "Live and Learn". I was one of millions who jumped at the first round of Neptunes, the MAH3000 back in '97. The dang thing lasted only 6 years, during which I lost the machine control, motor control and wax motors. When the rear bearing finally gave out, I junked it. I went out and bought the MAH5500BWW after that and have had absitively no problem whatsoever. Not even a mold spot!  Too bad they closed Newton down and sent the Neptune to Samsung and WHR. They almost had a reliable product.
"It's only expensive if someone else fixes it for you" -
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