Model # PLHS269ZCB3
, this unit would only dispens crushed ice, and then it stopped dispensing ice all together. On these units, there is a ice bin motor that augers the ice to the dispenser, and a solenoid that actuates a selection flapper (gold rod at the bottom of the ice bin) that controls whether the ice dispenses as cubes or crushed. When cubed is selected, the solenoid actuates (you will hear a sharp snap from the back of the freezer section) and moves the flapper out of the way of the crushing fingers allowing cubed ice to dispense. If there is a problem with this process, crushed ice only will usually be the result. Also, when the dispenser arm is pressed, the motor will begin to rotate and auger the ice. If the motor has failed (you will hear the motor if it works) then no ice will dispense. Upon removing the auger assembly (two screws) I found the motor and solenoid have both been exposed to repeated water contact and have started to rust. This will often happen when the ice maker overfills or a frosting problem due to an air leak, and often just happens due to age. Water will also get into both components and freeze preventing operation. I defrosted both with a heat gun and cleaned all moisture out of the solenoid plunger to get them working again. The motor was working fine, but I replaced the solenoid because of rust damage was preventing consistent plunger release once it came back down to temperature.
Frigidaire Refrigerator Solenoid Assembly Part # 241675701