Author Topic: Ice Maker Works but Harvest Arm Down and Frozen in the Cubes  (Read 7755 times)

Offline Lisa Cahob

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Okay, maybe and hopefully I'll get a reply.  Found the ice maker not making ice. Opened up freezer/icemaker and saw 4-5 cubes stuck/melted onto the top of the ice maker.  Removed them successfully with plastic spatula.  However, the ice maker tray was full up to top of ice maker tray and frozen solid.  Raised arm to ice maker to turn it off.  Removed ice maker from freezer and unthawed the solidified ice.  Reinstalled ice maker.  It filled with water (yea!)  Sometime in the next few hours or minutes the harvest arm that comes down to push the ice cubes out went to work and I found the ice maker with ice cubes made, but the harvest teeth stuck/frozed in the cubes.  Have removed ice maker again from freezer and have now removed the solidified ice yet again.  The harvest teeth are in the down position in the middle of the half moon cube trays and I know these shouldn't be in this position.  How do I remedy this problem? 

Model ED25RQXFW00

Offline jumptrout51

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Re: Ice Maker Works but Harvest Arm Down and Frozen in the Cubes
« Reply #1 on: June 06, 2011, 07:30:10 PM »
You are out of time on the cycle.
Replace the ice maker, part # 4317943
Take a Kid fishing.

Offline Lisa Cahob

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Re: Ice Maker Works but Harvest Arm Down and Frozen in the Cubes
« Reply #2 on: June 06, 2011, 07:32:31 PM »
Is there not a way to get it back "in time"? I would think there would be a way to adjust the turn dial.

Offline AJ

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Re: Ice Maker Works but Harvest Arm Down and Frozen in the Cubes
« Reply #3 on: June 06, 2011, 07:42:15 PM »
jumptrout is correct. Time to replace the ice maker, part # 4317943

Hope you find our website helpful.

Offline whirlpooltech

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Re: Ice Maker Works but Harvest Arm Down and Frozen in the Cubes
« Reply #4 on: June 06, 2011, 07:46:36 PM »
A lot of times when I take them apart the gear is broken inside. You can get a new head for the ice maker, but a lot of times after you do that the heater, thermostat or the coating on the ice cube tray starts to flake. As a service technician I have found it best in the long run to replace the ice maker and be done with it.

Customer is happy and I don't have call backs later on.

Offline Lisa Cahob

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Re: Ice Maker Works but Harvest Arm Down and Frozen in the Cubes
« Reply #5 on: June 06, 2011, 07:51:55 PM »
Granted the ref/freezer was made in 06/97; however, the ice maker is only 3 years old as I replaced it back in 2008.  It's virtually new!  Apparently, somewhere between the cubes being melted and stuck on top, and the removal and refit back in, it got out of time.  The heater works, the thermostat works, the inlet valve works, everything is just peachy but the timing of the ejector teeth. Seriously guys, no other solutions?

Offline whirlpooltech

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Re: Ice Maker Works but Harvest Arm Down and Frozen in the Cubes
« Reply #6 on: June 06, 2011, 08:10:21 PM »
Did you take the cover off the head of the ice maker to see if the gear is broken or cracked?

3 years is not a long time, but they sure don't make things last like they use to either.

If you can replace it yourself try to think of it this way. The ice maker is about $100, if it last three years that's only about $33.33 a year to make all the ice you ever need and you have the convenance of only have to go to your kitchen for it.


Offline Lisa Cahob

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Re: Ice Maker Works but Harvest Arm Down and Frozen in the Cubes
« Reply #7 on: June 06, 2011, 09:30:17 PM »
Okay, so, I took the pretty black cover off, removed the three screws holding the component together, manuevered the little white clippy thing and got it apart.  All the gears looked like new or at least the two "white colored gear components" that sync with each other.  Reset to "zero position" so that ejector teeth were level and put the unit back together. Then I reinstalled the icemaker, turned on the ref/freezer and it immediately filled w/ water and the teeth arm thingey moved from being level on the left side to being over to the right (as if ready for when it is told to push the cubes out).  So,
I'll update you by 1 am and see if I have an ce dump.  If I do, then it's fixed, if I don't, then I'm back to square one.

Wish me/it luck!

Offline whirlpooltech

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Re: Ice Maker Works but Harvest Arm Down and Frozen in the Cubes
« Reply #8 on: June 06, 2011, 09:33:17 PM »
Good luck, even if it does work don't you have to wonder why it ever got out of sync to start with?

Offline Lisa Cahob

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Re: Ice Maker Works but Harvest Arm Down and Frozen in the Cubes
« Reply #9 on: June 06, 2011, 09:35:03 PM »
Sure I will wonder, but at least I gave it a "Harvard" try.  ;)

 

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