Author Topic: service manual or tech sheet?  (Read 4696 times)

Offline rego

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service manual or tech sheet?
« on: May 20, 2011, 10:51:37 AM »
I am looking for a service manual or atleast a tech sheet for this Neptune washer (MAH5500BWW).  The closest I can get is model 3000 or 9700 does anyone have anything.

Reason: Customer's house had lightning strike I am assuming just control board but want to verify so I need to know how to get into service mode and run through diagnostics.

Thanks in advance,
Dave

Offline JWWebster

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Offline rego

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Re: service manual or tech sheet?
« Reply #2 on: May 20, 2011, 02:35:40 PM »
Thanks JW but that's the 3000 model.  Maytag has been giving me that for the 5500 as well.  Little frustrating consindering it's all computer driven and not mechanical.  Any idea on how to access the diagnostics?

Offline JWWebster

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Re: service manual or tech sheet?
« Reply #3 on: May 20, 2011, 05:01:04 PM »
The diagnostics are way back around page 75 but they are there. The manual covers several models
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline schaffersapplian

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Re: service manual or tech sheet?
« Reply #4 on: May 21, 2011, 05:44:11 AM »
Just a FYI:  The tech sheet that has everything you will need to run diagnostics is located on the right side of the console.  Remove the 4 Phillips screws on the top of the back panel, and the 2 quarter inch screws from the bottom of the panel, and you will be able to pull that sucker out and have everything you need at your fingertips.
Authorized Samsung, Electrolux, Whirlpool, GE, Fisher Paykal, and Maytag Servicer with over 10 years experience.

Offline rego

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Re: service manual or tech sheet?
« Reply #5 on: May 21, 2011, 08:36:10 AM »
Found it, thanks JW!

The tech sheet is missing from the unit, gotta love it when people don't put those back.

 

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