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Author Topic: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS  (Read 10870 times)

Offline matts1123

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #10 on: May 12, 2011, 10:37:50 PM »
All fans are working. I've located the fridge thermistor and am trying to test it but not sure which of the connectors on the board has the fridge thermistor on it. I think it is on connector 6 which has a two white wires (which is what the thermistor has on it) among others in it and they have a label above them R-Snr. IS that is and if so which wires am I measuring resistance between? The two white ones?

Offline matts1123

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #11 on: May 12, 2011, 11:13:10 PM »
Tested resistance between two white wires for the fridge thermistor and at the current temp of the fridge (about 50degrees) it was reading 14.9 I put the thermistor in ice water for about 3 min and read it again and got 18.3 ..... seems to be functioning but is that out of spec and could be causing my problem. Again, not sure if measuring across the two white wires is the proper method but that is all I could figure out by processes of elimination and seeing the R-Snr label.

Any thoughts?

Offline wrnch2

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #12 on: July 09, 2015, 09:32:26 PM »
Did you find out what was wrong?
 I have a similar model with flipped issues mine is the freezer not working.I had techs out and said the sealed system is leaking.

I then read your thread (no one made mention in my thread) about the sealed system warranty and I called 3 times to LG Canada to find out today that it is in fact 10 year warranty on sealed system leaks and 7 yrs on the compressor.


Offline mz3own

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #13 on: July 10, 2015, 06:09:06 AM »
Did you find out what was wrong?
 I have a similar model with flipped issues mine is the freezer not working.I had techs out and said the sealed system is leaking.

I then read your thread (no one made mention in my thread) about the sealed system warranty and I called 3 times to LG Canada to find out today that it is in fact 10 year warranty on sealed system leaks and 7 yrs on the compressor.
part only though.
You will need to still cover incidentals, refrigerant and labor/service call.

Offline wrnch2

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #14 on: July 10, 2015, 09:36:14 PM »
I was told by LG on the phone that if the sealed system has infact leaked the warranty on the sealed system is 10yrs and a prorated claim would be processed.This I went over with the last person 2 times to confirm they put me on hold.Confirmed the system leak has a 10yr warranty and if the system has in fact leaked a pro rated claim would be processed.

Can anyone confirm they have had this process?

Offline mz3own

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #15 on: July 11, 2015, 07:17:35 AM »
how old is the fridge? I know the new 2015's do cover refrigerant as well as parts.

Offline wrnch2

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Re: LG FRENCH DOOR FRIDGE AREA NOT COOLING FREEZER WORKS
« Reply #16 on: July 11, 2015, 08:29:49 AM »
Purchased all our appliances 12/17/08

LG saying we will just make the 7yr on the compressor if need replacement and if the system does have a leak(diagnosed by a LG tech) we have the 10 yr on the sealed system.

 

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