Hi, I demanded a repair manual from LG(which they didn't want me to have) after which they told me if I touched it my "warranty" (that covers nothing useful) would be voided. I told them they could stick their warranty where the sun doesn't shine, ordered $75 worth of parts(after-market of course) and fixed it in about three hours. Needless to say, I will never own anything with LG wrote on it anywhere. Thanks for the reply.