Follow up question - I am attempting the same thing
on my LG WM2010CW
. A strange thing happened when someone tried to wash a bathmat & the machine got off-balance. The gasket was twisted up to a degree that I couldn't begin to undo. I have the two tools, and the outer ring was very easy to remove. I was hoping I could untwist the gasket & reseat it. Once the outer ring was off, I discovered a tear in the gasket - so the project continues. There is a piece of metal/wire sticking out at one spring end on the inner retaining ring. I think it's the end of the spring & I think it caused the tear.
It occurs to me the spring on my inner retaining ring is stretched out. The jaws of the tool are too close together to fit the ends of the spring. This would explain the door seal twist & the bit of wire. Could such a thing be possible from one heavy, unbalanced load? Is it more likely that the inner retaining ring was not properly installed? (I'm out of warranty, so it doesn't really matter. Just curious.) So I guess I can use the outer tool to remove the old inner ring and the inner tool to install the new one.
Any chance of successful gasket replacement without taking the front panel off? Anybody got a manual for the 2010 or know what the closest match is?