My top load Kenmore will neither spin nor agitate. Going through the tech manual automatic test neither the spin nor agitation test results in the basket moving, however, I do hear a couple of clicks when entering those modes that would seem to indicate that the shifter is doing something. After running the automatic test the fault code of F7 and an error code of E6 which translates to "Motor Fault - Indicates an open clockwise or counterclockwise circuit of the motor". Further it would appear that all of the connectors, top and bottom, are secure and the basket turns freely.
I'm willing to continue with the multi-meter testing, however, it seems to be asking to check for voltage information with the wires connected and I'm struggling with how I'm suppose to accomplish that without stripping wires.
Would love some help with a) what's the chance that the motor is the problem here? and b) can someone explain how to accomplish the voltage test with the connectors engaged as described above?