Author Topic: Kenmore 110.28002011 washer won't spin or agitate  (Read 84 times)

Offline aforeit

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Kenmore 110.28002011 washer won't spin or agitate
« on: October 28, 2014, 03:06:36 PM »
My top load Kenmore will neither spin nor agitate.  Going through the tech manual automatic test neither the spin nor agitation test results in the basket moving, however, I do hear a couple of clicks when entering those modes that would seem to indicate that the shifter is doing something.  After running the automatic test the fault code of F7 and an error code of E6 which translates to "Motor Fault - Indicates an open clockwise or counterclockwise circuit of the motor".  Further it would appear that all of the connectors, top and bottom, are secure and the basket turns freely.

I'm willing to continue with the multi-meter testing, however, it seems to be asking to check for voltage information with the wires connected and I'm struggling with how I'm suppose to accomplish that without stripping wires.

Would love some help with a) what's the chance that the motor is the problem here? and b) can someone explain how to accomplish the voltage test with the connectors engaged as described above?

Offline keithvibe

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Re: Kenmore 110.28002011 washer won't spin or agitate
« Reply #1 on: October 28, 2014, 03:41:15 PM »
First lets take the simple steps. Tilt the washer back so you can look under it.  Do you see black residue under the washer when you tilted it back? See the white guard covering the drive belt? First remove the cover (2, 5/16th screws). Inspect the belt and pulleys. Is the belt slipping? worn? Report back.

Offline aforeit

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Re: Kenmore 110.28002011 washer won't spin or agitate
« Reply #2 on: October 28, 2014, 04:03:25 PM »
There is some black residue on the pulley and the noise supression pad under the washer, not a lot.  I'd replaced the belt just a couple of months back and it's still tight fitting.  I don't hear anything from the motor when it should be engaged do I don't think it's spinning at all.

Offline aforeit

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Re: Kenmore 110.28002011 washer won't spin or agitate
« Reply #3 on: October 28, 2014, 04:08:23 PM »
Also verified by watching for the motor spinning.  It's not turning.

 

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