Whirlpool wont fill

[Adammac]

Hi all,

To start with, my washer wouldn't spin...I now know its the control board and I thank this site for the help and info on that topic.
My Mr. Fix-it-father-in-law removed the motor thinking that was the problem and after reinstalling it and hooking up the hoses, the washer would no longer fill when we tried to start it. The water valves are both on and the machine humms like it did before.

Adam

Model v

[JWWebster]

Go back and check all yer connections. Somethang might have got yanked loose in the fray.

[Adammac]

Thanks I'll try as soon as I can and let you know. Another site said it may be my timer, could that be the case?

[JWWebster]

If you have a timer: Consider the timer as the LAST thing you should replace. True it might be bad but most times they are not.Get all your ducks in a row before blowing big money on a timer.

[Adammac]

Alright JW, I've went back and made sure everything was connected and it all looks good. The machine fires up and the motor starts to spin but there's still no water coming out. I've double checked the valves and they are both turned on. The control board and wax motor were just replaced but the water quit coming out before that.

Thanks for the help.

[AJ]

If it was me I would get out my volt/ohm meter and check to see if I had voltage to the water valve. If I did have voltage to the valve and the valve did not work then it would be time to replace the valve.

If I did not have voltage to the valve I would trace it back to see were the problem was.

Here is the service manual for your washer.

16010061 Maytag Neptune Front Load Washer Service Manual

[Adammac]

I have downloded the service manual but I'm un-clear as to where I'm to check for voltage/ohm's. Do I do this at the control board harness or the water valve directly?

[AJ]

You want to know if there is voltage getting to the water valve so you would check for voltage at the water valve.

[Adammac]

AJ,

Do I test for voltage at the 1 - 5 that i scribbled on the attached photo?

Adam

[JWWebster]

What I would do is use a suicide cord. Connect my clips to each solenoid one at the time with the water supply connected connect and briefly energize each coil to see if water shoots out. Because simply ohming out each solenoid verifys they are fine but don't verify if junk is in the mechanical workings of the water valve.

[AJ]

4&5 are the hot and cold water inlets. So for example if the cold water fill hose is connected to the back of number 4 then when the washer is calling for cold water you should have voltage to number 4.

[JWWebster]

The 2 solenoids the water hoses go to allow the water into the drum. Them other 2 are energized to at the out set to dump the water over the clothes as the drum is turning to insure even distribution of the HE detergent.If one or both of them was bad it would not deter water from entering the machine. If I am wrong somebody speak up. We are all learning here on these new fangled wonders.

[Adammac]

OK, I'm only getting 6vac at the water valves. What should i check next?

[whirlpooltech]

If you follow the wires back from the water valve I believe you will find that they plug into the control board located at the top of the washer.

The water valve gets power directly from this board, part # 22002989R.

If you are not getting power from the control board to the water valves I would replace the control board.

Sometimes you can look at that control board and see it has been damaged, such as a small burnt part or burnt spot on the back side.

Edited to add: The title of this topic should say Maytag, not Whirlpool.

[Adammac]

I just installed a new control board due to the R11 being burnt. I also replaced the wax motor.