Purchased Kenmore Elite HE 110.27092600 washer in 2006, received recall/board upgrade in 2009
Never really had any problems before or after upgrade until last week.
Got oL code on empty washer
Ran diagnostics and it fails on C1 step after completely filling the machine w/ water and the basket never floated/moved.
No Fxx codes were saved or displayed.
After reading several internet threads, followed the instructions to check for basket friction.
No visible obstructions around the tub sides and the basket turns freely, spins and drains.
Everything went fine until I actually got to the point of lifting the basket out.
After removing the hub screws, etc, it would not budge until I really, really started pulling hard.
I'm 6'2, 220lbs and I put everything I had into it to get it to move it that far.
It moved about an inch and stuck again...obviously the reason for the oL code....basket stuck.
I'm guessing something like a sock or something is wedged in there from the bottom.
I soaked it w/ WD40 but no effect.
Any ideas on how to proceed???