Author Topic: Maytag Neptune MAH4000AWW - No Spin.  (Read 61967 times)

Offline nmtxmom

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Re: Maytag Neptune MAH4000AWW - No Spin.
« Reply #30 on: June 27, 2010, 10:31:35 PM »
door light does not turn on.

washer stays idle on spin cycle, clicks and then turn off when cycle ends.

belt is on.


Offline Repair-man

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Re: Maytag Neptune MAH4000AWW - No Spin.
« Reply #31 on: June 28, 2010, 06:50:24 AM »
Open the top console and inspect the machine control board for a burned R-11 resistor. This would indicate a failed wax motor in the door lock and a bad control board. The Neptune manual is on this  forum to help you  into the machine if necessary.
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Offline nmtxmom

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Re: Maytag Neptune MAH4000AWW - No Spin.
« Reply #32 on: July 04, 2010, 03:59:47 PM »
AJ,

I replaced the wax motor and control board and washer now spins.  My new problem is that the door will not unlock.  I tried unplugging the washer for a while.  Didn't work.  Is there anyway to open the door?  Is there another part I need?


Thanks!

Offline AJ

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Re: Maytag Neptune MAH4000AWW - No Spin.
« Reply #33 on: July 04, 2010, 04:11:52 PM »
If you remove the four screws from around the soap dispenser you will be able to remove the trim.



Under one of the front corner will be a plastic pull cord. It maybe tucked way in there. Pull the cord out so you can get a good grip on it and pull hard.

The other end of the plastic pull cord is connected to the door lock and it will release the lock as you pull it.

In this photo the cord is orange in color. Yours maybe the same color or some other color. I have also seen yellow and green plastic pull cords used too.



Once you have the door open double check the spring that holds that wax motor in place.
Hope you find our site helpful.

Offline TonyWilliams

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Re: Maytag Neptune MAH4000AWW - No Spin.
« Reply #34 on: February 06, 2011, 09:53:43 PM »
After replacing the bearings in my Maytag Neptune MAH4000AWW, I could not get the unit to spin up. I jumped the three switches on the wax motor/door assembly, to eliminate this from being a possibility (in other words, the door lock light is on without the door even on the unit !).

After several hours of head scratching, and refusing to just buy parts until it worked, I determined that the problem had to be with something I had taken off. The machine did work prior to the bearing replacement; it just howled like a jet.

Upon checking all the wires, I found that the 3 pin connector (white, blue, black wires) on the motor had loosened from it's printed circuit board (assembly part # B02323802B000). The part is available for about $50, but I think I'll just solder it back on. This is the tachometer unit on the motor.

Also, I'll replace the wax motor with the new "black shaft" (# 12002535), about $12.10, and install a 500ma quick blow fuse in the Brown14 wire from the wax motor to the main circuit board, connection P7, pin 4.

I have not blown the famous R11 resistor yet. I intend to replace all four transistor that are known to fail.

Offline nmtxmom

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Re: Maytag Neptune MAH4000AWW - No Spin.
« Reply #35 on: February 18, 2011, 03:46:48 PM »
AJ,

Back in July 2010, I replace the control board and wax motor at your suggestion and it fixed the problem of the washer not spinning.  Now, 7 months later, it won't spin again.  I check the circuit board and the R-11 is not burnt.  This time, the door lock light is lit and the spin cycle spins but very slow and then stops.  The belt is also on.  Do you have another good solution to fix my problem?

Offline bwhelan

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Re: Maytag Neptune MAH4000AWW - No Spin.
« Reply #36 on: February 21, 2011, 01:00:20 PM »
Hi guys, first post - very helpful thread, thanks. My MAH4000AWW:

turns on
fills up with water
won't spin (tries for about a minute before quiting)

The door light lock does not turn on. I checked inside, and the r11 diode is not burnt on the control panel, and the belt did not fall off. Is there any way I can confirm what's broken/needs replacing? Thanks. Oh, and btw, the service manual link is broken. Is there another?

Offline AJ

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Re: Maytag Neptune MAH4000AWW - No Spin.
« Reply #37 on: February 21, 2011, 01:11:01 PM »
You can download the service manual at this link.

Maytag Neptune MAH3000 & MAH4000 Service Repair Manual

Sounds like you may have something wrong with the door lock such as the switch or wax motor not tripping the switch.
Hope you find our site helpful.

Offline bwhelan

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Re: Maytag Neptune MAH4000AWW - No Spin.
« Reply #38 on: February 21, 2011, 01:19:46 PM »
That link works, awesome, thanks. Is there a way for me to test if those are the broken parts, or is it a replace it and see kinda thing? Thanks for the quick reply.

Offline bwhelan

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Re: Maytag Neptune MAH4000AWW - No Spin.
« Reply #39 on: February 21, 2011, 01:22:14 PM »
Going through the manual now - hopefully it'll provide some illumination  ::)

 

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