Author Topic: GE Profile Washer Top Load Noisy During the Wash Cycle  (Read 23059 times)

Offline JWWebster

  • Technician
  • Member Since: Jan 2008
  • Posts: 8781
  • Country: us
  • SublimeMasterJW
    • Buy me a beer through paypal
    • JW's Sublime Appliance Advice
Re: GE Profile Washer Top Load Noisy During the Wash Cycle
« Reply #10 on: October 12, 2010, 05:05:32 PM »
Install a new mode shifter and tell mom to leave that lid be.
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline TechGuy

  • VIP Member
  • Member Since: Oct 2010
  • Posts: 25
Re: GE Profile Washer Top Load Noisy During the Wash Cycle
« Reply #11 on: October 12, 2010, 06:02:05 PM »

That is what I am thinking too.  Install the mode shifter myself.  We know the issue with the inverter, she just keeps the lid on while the washer is running.

I read a post from somewhere that there is a non-resettable fuse in-series with the mode shifter coil.  This fuse is inside the shifter.  If the coil is okay, I may buy the non-resettable fuse from Mouser for couple of dollars.  On second thought, I may add a fuse at the motor connector such that the external fuse will go first before the internal fuse go.  This way, I don't have to take the whole washer apart to change the mode shifter - just change the fuse.  But there is a chance that internal fuse may be a high temperature fuse to protect the coil from starting a fire. 

But I am writing to the GE Customer Relation to explain the situation that they issued the service bulletin on Jan 2009 which was within my first year warranty period.  Hoping GE will pickup the whole cost.

Offline JWWebster

  • Technician
  • Member Since: Jan 2008
  • Posts: 8781
  • Country: us
  • SublimeMasterJW
    • Buy me a beer through paypal
    • JW's Sublime Appliance Advice
Re: GE Profile Washer Top Load Noisy During the Wash Cycle
« Reply #12 on: October 12, 2010, 10:07:54 PM »
What ya could do is cut a hole in the side and install a foot pedal so she can manual shift that puppy on demand! LOL
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline TechGuy

  • VIP Member
  • Member Since: Oct 2010
  • Posts: 25
Re: GE Profile Washer Top Load Noisy During the Wash Cycle
« Reply #13 on: November 03, 2010, 06:03:31 PM »
After contacting GE warranty related to the faulty motor inverter board killing the mode shifter as detailed in the Service Bulletin Jan 2009, GE agreed to replace the motor and the mode shifter.  Parts and labor will be covered by GE warranty even this washer is two years old without extended warranty.

The service technician appointment is next week.

I like to thank JWWebster and ryan111 for the help.  With ryan111 mentioned the GE Service Bulletin, I was able to download a copy of the service bulletin and sent it to the GE warranty to prove that GE knew about the motor inverter board problem back in Jan 2009 and choose not to recall the faulty motor.

Offline ryan111

  • Technician
  • Member Since: Aug 2010
  • Posts: 196
    • Appliance-repair-it.com
Re: GE Profile Washer Top Load Noisy During the Wash Cycle
« Reply #14 on: November 03, 2010, 06:12:48 PM »
I am glad to hear they are going to take care of it for you. They should since it is a engineering problem but I am somewhat surprised that they did. Sometimes it depends on which rep. you get when you call. Knowing they had the problem didnít hurt. 
http://www.appliance-repair-it.com/
Where everyone can repair it!

Offline Washaman

  • Technician
  • Member Since: Jul 2009
  • Posts: 517
  • Country: us
Re: GE Profile Washer Top Load Noisy During the Wash Cycle
« Reply #15 on: November 03, 2010, 06:34:09 PM »
BEHOLD! The green light of death! Hahaha!

Offline MajorApp

  • Technician
  • Member Since: Feb 2008
  • Posts: 556
  • Country: us
Re: GE Profile Washer Top Load Noisy During the Wash Cycle
« Reply #16 on: November 03, 2010, 08:49:45 PM »
Will someone post that service bulletin please?

Offline JWWebster

  • Technician
  • Member Since: Jan 2008
  • Posts: 8781
  • Country: us
  • SublimeMasterJW
    • Buy me a beer through paypal
    • JW's Sublime Appliance Advice
Re: GE Profile Washer Top Load Noisy During the Wash Cycle
« Reply #17 on: November 03, 2010, 11:53:46 PM »
The motor blinks on and off all the time It blinks faster when running. That is normalment mon ami.
If it ain't acting right it will display flashes:

1 flash bad motor
2 flashes slipping belt
3 flashes corrupted software bad motor
4 flashes failed mode shift circuit
5 flashes little green men bad motor
6 flashes locked motor check for objects between tub
7 flashes bad lidswitch.
8 flashes motor overheated too much soap
9 flashes brake resister is toast bad motor.

To Reset the Inverter Board: Push the timer knob in so the washer is idle. Unplug the machine for one minute. Plug back in and raise and lower the lid six times within 12 seconds.

After resetting the inverter board, put the machine in a spin cycle and see if it runs. If not, check for a green blinking light on the inverter board. It will flash failure codes according to the picture above. If no light you probably have a blown fuse built into the neutral side of the harness on the white/red wire.

Extra Extra read all about it
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline TechGuy

  • VIP Member
  • Member Since: Oct 2010
  • Posts: 25
Re: GE Profile Washer Top Load Noisy During the Wash Cycle
« Reply #18 on: November 18, 2010, 10:38:42 PM »
Finally, 2 technicians came this morning to replace the mode shifter and the motor.  My mother washing machine is back in business.

After they left, I checked the motor part number.  It is one of the faulty motor which is  listed in the Service Bulletin.  I am back to almost square one.   :( I cannot believe that GE is still selling the faulty motor after putting out the service bulletin almost 2 years ago. 

Well,  >:( have to spend more time to deal with GE or the GE authorized service company or BOTH.

Offline Washaman

  • Technician
  • Member Since: Jul 2009
  • Posts: 517
  • Country: us
Re: GE Profile Washer Top Load Noisy During the Wash Cycle
« Reply #19 on: November 18, 2010, 11:12:12 PM »
Where can I find this service bulletin with the faulty motors?

 

GE Front Load Washer Noisy During Spin Cycle

Started by TechnicianBrian

Replies: 0
Views: 7502
Last post August 25, 2008, 07:01:33 AM
by TechnicianBrian
Frigidaire Washer - Noisy During Drain Cycle.

Started by AJ

Replies: 0
Views: 4021
Last post December 27, 2007, 07:54:12 PM
by AJ
lint on clothes at end of wash. kenmore washer top load

Started by KMZK

Replies: 3
Views: 3664
Last post March 11, 2008, 10:59:49 PM
by BrntToast
Maytag top load Washer is still full of water at end of cycle

Started by 123123123

Replies: 7
Views: 5299
Last post April 22, 2009, 01:28:56 PM
by JWWebster
Amana Washer very noisy during spin cycle

Started by DIY Dori

Replies: 6
Views: 8201
Last post February 20, 2009, 04:46:05 PM
by MDScott714
Maytag Washer Noisy During Wash

Started by TechnicianBrian

Replies: 0
Views: 5866
Last post October 24, 2008, 05:07:11 AM
by TechnicianBrian