Author Topic: GE Profile Refrigerator condensation and frost  (Read 7199 times)

Offline MerciMe

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GE Profile Refrigerator condensation and frost
« on: September 21, 2010, 02:40:35 PM »
I have a brand new GE Profile 28 cf french door refrigerator.  I noticed condensation on the doors at times when I open them.  I also have frost build up on my ice cubes and anything that is not vacuum packed in the freezer.  In addition, foods that are open, e.g. butter, juice, take on a refrigerator taste after being the refrigerator for a day.  Any ideas what may be happening or should I ask the store to replace it.  I hate to spend that kind of money and have a defective refrigerator.

Model PFSS9PKYASS

Offline JWWebster

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Re: GE Profile Refrigerator condensation and frost
« Reply #1 on: September 21, 2010, 02:43:35 PM »
Try raising the front legs a hair. This will force the doors to close a little tighter.
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Offline MerciMe

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Re: GE Profile Refrigerator condensation and frost
« Reply #2 on: September 21, 2010, 02:49:58 PM »
That would affect the feezer as well?  And cause the frost?

Offline jumptrout51

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Re: GE Profile Refrigerator condensation and frost
« Reply #3 on: September 21, 2010, 05:15:50 PM »
Sounds like loose seals to me too.
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Offline JWWebster

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Re: GE Profile Refrigerator condensation and frost
« Reply #4 on: September 21, 2010, 08:48:18 PM »
YEP
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline MerciMe

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Re: GE Profile Refrigerator condensation and frost
« Reply #5 on: October 05, 2010, 09:07:14 AM »
After 3 bad GE profile french door 28 cf refrigerators that failed, The store has agreed to let me select a different brand, do you have any recommendations?

Offline jumptrout51

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Re: GE Profile Refrigerator condensation and frost
« Reply #6 on: October 05, 2010, 12:55:54 PM »
Whirlpool.
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Offline mattlwil

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Offline MerciMe

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Re: GE Profile Refrigerator condensation and frost
« Reply #8 on: October 12, 2010, 12:55:15 PM »
What is X2?  I really need a 29 cf or 28 at the minimum and don't believe Whirlpool has one.  Any other suggestions?

Offline JWWebster

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Re: GE Profile Refrigerator condensation and frost
« Reply #9 on: October 12, 2010, 05:39:52 PM »
You went through 3 diff GE french door models and all of them had the same issue?
May the hinges of our friendship
        never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.
I love fan letters! LOL

Offline MerciMe

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Re: GE Profile Refrigerator condensation and frost
« Reply #10 on: October 14, 2010, 10:56:49 AM »
No each had a different problem.  The first one's refrigeration just died...still had electricity.  They replaced a panel?? but it recurred. Then they replaced the refrigerator and the second one had cosmetic flaws...the water/ice dispenser was not set in properly and you could see the clips in the gaps around the insert and one side dimpled in. The doors were uneven; one was higher than the other.  The third one, which I have now, has mechanical problems as well...food in the freezer frosts over as well as the ice in the icemaker and water condenses on the doors of the refrigerator; food and anything open in the refrigerator has a "refrigerator" taste and water drips on the freezer drawer from I guess the ice dispenser.

Offline rmbraught

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Re: GE Profile Refrigerator condensation and frost
« Reply #11 on: October 14, 2010, 06:39:12 PM »
I can testify at least some models of GE Profile fridges are Samsung, and some of the same caveats apply; intermittent/erratic behavior from their 'main' pc board (numerous IMO under rated relays for control) and simply unplugging a unit for a 'hard' reset (~5 minutes) can make them start making ice again, maintaining temp, normal defrost, etc.

But I'll echo Seals, sounds like a little TLC with a heat gun (to soften the seals) would have fixed two of those.

Cheers,
-Robert

Offline MerciMe

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Re: GE Profile Refrigerator condensation and frost
« Reply #12 on: October 18, 2010, 10:34:45 AM »
He did the reset and it shut down again 2 days later.  We tried the reboot but it wouldn't come back on.  Then he replaced the circuit board or something and 2-3 days later it shut down again.  Obviously it's a problem with the mechanics and the repairman/men (as he called tech support) had no idea. 

I am looking for another brand until they start making GE in the US (GE Chairman's office told me that this unit was made in China and that they will be making them in the US next year...sounds like they must have had lots of problems manufacturing in China.)

So any other recommendations of brands...sounds like a no to Samsung.  Whirlpool does not make a 28/29 cf and that's the size I am looking for.

Offline Repair-man

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Re: GE Profile Refrigerator condensation and frost
« Reply #13 on: October 19, 2010, 06:24:45 AM »
KitchenAid does make a 29 cu/ft  and it is a WP brand

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Offline MerciMe

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Re: GE Profile Refrigerator condensation and frost
« Reply #14 on: October 28, 2010, 03:18:31 PM »
I have checked the web site and called customer service and they do not show a 29 cf french door.  She did say one is coming out but couldn't give me any details or model number or when it was coming out.  Where did you get your info and is there a way I can get the specs?

 

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